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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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406 results for "What we do"
5 pricing mistakes and how to avoid them
15 July 2025
Blog
Pricing your products and services can be challenging at the best of times – and it’s easy to make mistakes along the way. The good news is that with careful planning, research and the right pricing strategy in place, you could feel more confident with your pricing decisions. One of the SBDC’s experienced business advisers, Steve McLaren, has seen...
Handling residential noise complaints: Tips for hospitality businesses
16 June 2025
Blog
If you run a hospitality or entertainment business near residential areas, you may have received noise complaints in the past. Running a bar, pub, live music venue, or other hospitality or entertainment business likely means you’re contributing to the vibrancy and culture of your local community. However, problems can arise, if your business is...
Local government grants giving small businesses gusto
9 September 2022
Blog
Small Business Friendly local governments are working to support their local business community and create exciting spaces and events, through a variety of grants. The City of Cockburn, Town of Claremont and City of Perth – all members of the SBDC’s Small Business Friendly program - have been rolling out grants to their local small businesses...
Build a Referral Engine for your Small Business
Workshop

Small businesses often rely on word of mouth for customer referrals, so learn how to create a referral strategy that helps you grow your business.

A year of evolving with purpose
18 September 2025
Blog
The Small Business Development Corporation’s 2024-25 Annual Report was tabled in the WA Parliament this week. After five months at the helm of the SBDC, I can say that it is a great privilege to lead an organisation with a great reputation for delivering practical, expert support to Western Australia’s hard working small businesses. In the 2024-25...
Understanding Cash Flow, Profits and Budgets
Workshop

Gain an understanding of your business financials and learn how to use these numbers for improved business decision making.

Beware of business email compromise scams
26 March 2026
Blog
You’ve probably heard of phishing, where cyber criminals send texts, emails or social media posts which appear to be from individuals or organisations you think you can trust. Business email compromise takes phishing one step further. Using phishing techniques, cyber criminals can steal information such as log in and financial details by...
3 essentials to know about SMS Sender ID regulations
21 October 2025
Blog
If your business sends SMS reminders, don’t miss the window to register your SMS Sender ID to help avoid your messages being blocked in 2026. If you run a service based business, you might rely on SMS appointment reminders to help your schedule run smoothly. The Australian Communications and Media Authority (ACMA) is introducing sender ID...
The City of Fremantle is making a splash
30 January 2023
Blog
The port City of Fremantle has bounced back from the disruption of COVID-19 with a number of initiatives to support local and small businesses. The City of Fremantle signed up to the Small Business Friendly initiative in 2019 and since then, has maintained a strong focus on supporting its small business community. The City demonstrates its...
New tool to help small businesses get paid on time
6 May 2025
Blog
Having a healthy cash flow is crucial for the success of your small business – but it can be a challenge when clients and customers don’t pay you on time or implement long payment periods. When you’re running a small business, getting paid late – or needing to wait for your payment over a longer payment period – can be a major challenge. Payment...
Free digital and design resources for small business owners
24 June 2026
Blog
Keen to hone your skills on Facebook, Google, Canva and more? Make use of these free online learning resources. Making time to learn new skills is an important part of being a small business owner. While we have a wide range of low cost business skills workshops on offer at the SBDC, you can also take advantage of self-paced lessons on the...
Blossoming into a sustainable business
26 August 2026
Blog
Across the gardens of Perth’s south, nothing is impossible for grower and horticulturalist extraordinaire Jakki Kruger. It may not be a coincidence that a growing number of Kwinana households and those further afield boast well-pruned front and back yards with seamless grass edges. “My business is about garden maintenance and keeping things tidy...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Commercial tenancy advice
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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