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    Business information
    The topics in this section cover most aspects of running a business and will help you to build up your knowledge.
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    • Starting and growing
      • Steps to starting a business
      • Essential business skills
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      • 8 steps to marketing your business
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    • Business premises
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      • Recruiting and managing staff
      • Ending employment
      • Managing stress and anxiety
    • Dispute resolution
      • Avoiding disputes
      • Handling customer complaints
      • Writing a letter of demand
      • Resolving a dispute
      • Types of disputes we can help with
    • Exiting a business
      • Essential exiting tasks
      • Closing a business
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      • Succession planning
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      • Producing alcoholic beverages
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    Business advisory
    Find out more about the advisory services we provide to business owners in Western Australia.
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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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524 results for "Business information"
How to discount without impacting on your profit margin
21 July 2025
Blog
There’s more to offering a discount than simply reducing your prices. Offering discounts is a popular promotion technique to help increase sales and attract new customers, particularly if business is slow or you’re just starting out. Before you start offering discounts across the board, some careful planning, and considering other ‘value add’...
5 email marketing mistakes to avoid
27 February 2024
Blog
Email marketing can be a powerful and cost-effective tool for connecting with your customers. With the right approach, you can reach your audience, drive sales, build relationships and much more. Here are five mistakes to avoid so you can make the most of email marketing for your business growth. Email marketing can have a big impact on your...
Making a personal development plan
28 September 2021
Blog
Personal development is the ongoing process of assessing your values and goals, and developing skills and qualities to reach your potential. For small business owners, who often ‘are’ their business, ongoing personal development forms an important part of business success. However, without a formal personal development plan, developing your...
On to a winner with Prime Trophies
10 February 2026
Blog
Sport has always played a major role in the lives of the Price family, with a strong pedigree in football. That history of teamwork led to the family owning one of Perth’s leading trophy companies. Twenty years ago, Craige Price was heavily involved in local sporting organisations, managing teams and being the president of various clubs. In his...
10 things to ask before you consider a loan
7 June 2018
Blog
Did you know that bubble wrap was originally sold as a textured wallpaper? As history has shown us, it wasn’t a viable product for its intended customers. The success of online business ideas or other small business ideas will always depend on a range of factors. Some factors are out of your control, such as interest rates, tax brackets and the...
7 things to know about WA’s new Work Health and Safety laws
3 October 2022
Blog
If you’re a business owner, it’s important to understand your obligations to provide a safe and healthy workplace. This includes keeping up with changes to health and safety legislation. The Department of Energy, Mines, Industry Regulation and Safety has introduced new Work Health and Safety (WHS) laws for Western Australia. Here are seven things...
Systems to streamline your supply chain
19 September 2022
Blog
Supply chain management can be complicated. There will always be factors you can’t control including global events, economic conditions and industry challenges, which can impact your supply chain. To help support your business, it’s worth examining the risks involved along your supply chain and finding ways to streamline your processes. Steve...
Is it time to raise your prices?
9 June 2026
Blog
It’s no secret the costs of running a business are rising. If you’ve been absorbing inflation from your suppliers and higher fuel costs without considering what you’re charging for your own products and services, it could be time to consider a price rise. We asked one of our experienced business advisers, Steve McLaren, about the right and wrong...
3 essentials to know about SMS Sender ID regulations
21 October 2025
Blog
If your business sends SMS reminders, don’t miss the window to register your SMS Sender ID to help avoid your messages being blocked in 2026. If you run a service based business, you might rely on SMS appointment reminders to help your schedule run smoothly. The Australian Communications and Media Authority (ACMA) is introducing sender ID...
Your guide to creating a digital marketing campaign
14 February 2023
Blog
If your business experiences quieter times, a digital marketing campaign can help drive new business and maintain a steadier flow of customers. Here are some expert tips to help you get started. While digital marketing can be a powerful strategy to reinvigorate your business and bring in new customers, there are some important things to know about...
How to turn excuses into payments
25 September 2019
Blog
Are you finding that your payment reminders are being met with excuses? It’s a common scenario many business owners are experiencing. Here at the SBDC, we often hear from small business owners, particularly subcontractors in the construction industry, who say they are struggling to be paid on time. But when the only ‘evidence’ of a contract is...
Taking a customer-first approach to regulation in local government
15 July 2022
Blog
One silver lining of the COVID-19 pandemic and recent supply chain shortages impacting many industries, has been an increased appreciation of the significance of small businesses to local communities all around the world. The concept of localism (supporting the local production and consumption of goods) as opposed to globalism has really taken...

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The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Franchising
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  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
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  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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25 results for "Licences and permits"
  • Starting a business
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