Templates, tools and guides

A partnership can be a satisfying, profitable and enduring business relationship. However, it's important to agree on terms and conditions with potential partners first, to avoid future conflict and misunderstandings.

A side hustle can be a great way to test a business idea and boost your income without investing the same kind of time and money you might need to run a full-time business.

A guide to help you prepare for construction work due to take place near your premises (eg. road works, water pipes).

While protection for consumers entering into a standard form contract has existed for many years, in 2016 similar protections were introduced for small business owners with fewer than 20 employees.

If you’re planning to build a website for your business, or hire a web developer, our Build a Website booklet will help clarify the type of website and functionality you need.

Developing a business continuity plan helps your business continue to operate through unexpected events and challenges, which could otherwise temporarily or permanently close your business.

Use our simplified one page business plan to help you explore the viability of a side hustle business or get your initial thoughts on paper before you complete a full business plan.

Having a well prepared business plan before starting your business can help you refine your idea, gain a deeper understanding of your market and have a clear direction for your business. Our guide to using the business plan template will help you when using this resource.

If you’re having problems with a product of service provider, use our letter of complaint template to let the supplier know about the issue and provide them with an opportunity to resolve the problem.

Writing a letter of demand is an important first step in trying to recover money owed to you. Use this template as a guide if you have not been paid.

This marketing plan template will help you determine how to get your business noticed by the people who need or want your product. Our guide to using the marketing plan template will help you when using this resource.

If you have not received payment within the timeframe outlined in your payment terms and conditions, or what has been agreed with your client, use our overdue payment reminder email template to formally request payment.