If your business sells any kind of unpackaged, ready-to-eat foods, it’s important to keep your customers safe from food-borne illnesses. Here’s what you need to know about the new food safety management standard introduced in Australia – and what action you need to take. It’s not pleasant to imagine the consequences for your customers, business and...
Tendering is the process of creating a formal offer (or ‘bid’) to supply goods, services or works as requested by a government agency or private organisation. Procurement and tender specialist Celia Jordaan also sees tendering as an opportunity to work out what you do well in your business and use that to your competitive advantage. Through her...
Are you finding it hard to work out how much you should be charging for your services? One of the most common questions we’re asked by new business owners is how much should they be charging per hour for their services. There are a number of factors to consider when setting an hourly rate. Here are our top tips if you are running a service-based...
Family owned and working across Western Australia, Dane Cocliff’s business I2R Modular focuses on bringing ideas to life. While construction and mining sites are a common occurrence across the state, not many people are aware of the skill and ingenuity required to bring these sites together, including creating the built infrastructure quickly and...
Deciding to raise your prices can be a big step for your business. The next crucial step is to make sure your customers know what’s changing, why and when your new pricing takes effect. If you’ve decided it’s the right time to increase your prices, it’s important to invest time in planning how to share the news of your new pricing. Our small...
In today’s competitive markets, you can’t afford to lose sales through poor customer service. Wow your customers with our tips on how to keep them happy.
Find out more about the ban on single use plastics and what you can do to get your business ready.
While some businesses have their peak season over the Christmas and New Year period, other businesses experience a lull or schedule a shutdown. If December and January are usually quiet for your business, you can plan ahead to make the most of your downtime. At the end of a busy year, it’s important to take some time to relax and recharge when...
You may be aware of the wise advice that to achieve the best outcomes, you should work on your business, not just in it. However, the reality is that some important but non-urgent tasks usually sink to the bottom of the to-do list. This includes maintaining an effective online presence - an essential part of a modern marketing approach. Overall...
Problems and delays getting invoices paid can be an issue for all types of business – and contractors and subcontractors in the construction industry can be hit particularly hard. Many subcontractors and suppliers have to spend considerable amounts of money to pay for the materials and labour they need to complete a project. Issues and delays...
When deciding to structure your business as a Pty Ltd Company, it’s important to understand exactly what protections operating under a company structure does and doesn’t offer. An incorporated company, often recognised by the addition of Pty Ltd after the company name, is one of the structures you may consider for your new business. A company is a...
Turning a hobby into a side hustle business can be a labour of love, but one business owner warns others to be careful of the ‘fine print’ of regulations if you are working from home. Empire Copper is owned and operated by husband and wife team Cam and Beth Hayes as a side hustle, while they still work full time in the sheet-metal industry and...
