Workshops

Create a customer service experience your customers remember. In this practical workshop, you�ll map your customer journey, learn how to wow customers at key moments and leave with a clear action plan to implement.

If you are thinking about starting a business, but don't know where to begin, this free two hour workshop will take you through the essentials.

Building a successful business is linked to understanding and focusing on key performance areas. This workshop helps identify these critical areas and how to monitor them.

This workshop will help you calculate your product pricing and explore strategies to maximise profitability.

Review your website using a simple audit checklist to identify quick improvements that can help customers understand your business, find the information they need and take action.

If you're new to business, this workshop will show you how to develop 'snapshot' measures (key performance indicators) of your business so you can make sure it stays on track financially.

Utilise ChatGPT to streamline everyday tasks, enhance your workflow efficiency, and boost your productivity.

Learn how to build a strong marketing foundation for your business. This session focuses on using social media effectively as part of your overall marketing strategy.

Use ChatGPT to build your own AI business assistant to help you save time, reduce repetitive work and support the way you run your business.

If you are thinking about starting a business, but don't know where to begin, this free two hour workshop will take you through the essentials.