This practical workshop is designed to break down the State Government procurement process, helping you gain a clearer understanding of how to sell your goods or services to the WA Government. 

Using real world case studies, you will be taken through the buying process, covering the procurement legislation and policies that guide procurement in the WA Government. Gain actionable tips to improve your success in responding to tenders. 

This workshop was developed in collaboration with the Department of Jobs, Tourism, Science and Innovation, with valuable input from the Department of Finance, to offer essential guidance for businesses looking to engage with the Western Australian Government as a supplier.

Main topics covered

  • The framework for Government procurement including legislation and policies.
  • An overview of the procurement process.
  • The Subcontractors perspective.
  • Preparing tenders including understanding the qualitative criteria, pricing preferences and correct approach to preparing responses.

Who its for

Session 1

This workshop is for small to medium sized businesses within the property services sector (eg cleaning and security services) who want to sell goods and services to WA Government. 

Session 2

This workshop is for small to medium sized consultancy businesses (including Financial and ICT services) who want to sell goods and services to WA Government.

About the Presenter

This workshop is a collaboration between JTSI and the SBDC.

It is presented by John Filippone, Director of Procurement PLUS. John has more than 25 years working in the Federal, State, Local Government and Not-for-Profit sectors. He has experience in initiating and delivering procurement. 

Dates and time

Session 1: 10am to 1pm, Thursday 8 May 2025.

Session 2: 10am to 1pm, Tuesday 20 May 2025.

Location

The location for both workshops is: Level 2, 140 William St, Perth.

Cost

Free

Secure your place

Session 1 - Property services businesses

Session 2 -   Consultancy businesses

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Overview

Addressing workplace issues, particularly underperformance, can be one of the most challenging aspects of leadership and being a successful business owner. Avoiding or mishandling these conversations can negatively impact workplace culture, team morale and overall productivity.

This workshop provides practical strategies to help you approach difficult conversations with confidence, ensuring they are handled professionally, sensitively and effectively.

Learn how to prepare for and conduct these discussions in a way that supports the employee while maintaining a positive work environment.

Main topics covered

  • How to prepare for a difficult conversation.
  • Techniques for conducting the conversation with clarity, empathy and professionalism.v
  • Best practices for following up after the conversation to ensure positive outcomes.
  • The differences between informal and formal performance management.
  • When and how to implement performance improvement plans effectively.

Who it’s for

This workshop is designed for business owners who need to address workplace issues effectively, while maintaining a positive and productive work environment.

About the presenter

Executive Director Mark Small has more than 13 years of experience in management with more than 10 years serving in executive positions including General Manager, Chief Operating Officer, Managing Director, President and Chairman. He is a Fellow of the Australian Institute of Management, a Fellow of the Australian Institute of Health and Safety and an Adjunct Lecturer with Edith Cowan University. Elect Training and Consulting is a provider of workplace health and safety solutions, providing organisations with the tools to thrive in safe and healthy working environments.

Business skills

Cost

$20

This workshop is offered at a reduced cost thanks to substantial funding from the Government of Western Australia.

When and where

Click on the book now button for more details about this workshop.

Overview

Discover how generative artificial intelligence (AI) can transform your marketing by saving you time, money and boosting your creativity. Get hands on and explore powerful AI tools that can help you generate compelling content, eye catching visuals and engaging marketing campaigns without the need for advanced technical skills. 

In this workshop, you will learn practical strategies to integrate AI into your workflow and elevate your brand’s presence with smarter and faster marketing solutions.

Main topics covered

  • How to use AI to create compelling content, visuals and campaigns that enhance your brand.
  • Learn about leading AI tools like ChatGPT, Gemini, LeonardoAI and more to streamline your marketing efforts.
  • Integrating AI tools into your existing processes to save time and maximise efficiency.
  • Strategies to refine and personalise AI outputs to align with your brand’s voice and messaging.
  • Understand AI biases, privacy concerns and ethical considerations in AI driven marketing.

Who it’s for

This workshop is designed for business owners looking to harness the power of generative AI to enhance their marketing efforts.

About the presenter

ECU is ranked Australia's top public university for 'Business and Management' in quality of educational experience, teaching quality, skill development, and student support. With course content developed in consultation with industry groups and the latest theory with hands-on, practical experiences it a great option to build your professional skills and knowledge.

Sales and marketing

Cost

$20

This workshop is offered at a reduced cost thanks to substantial funding from the Government of Western Australia.

What's included

  • Access to the live workshop
  • A recording of the workshop which you can access for up to seven days post event (online workshops only)
  • Copies of any resources shared with attendees

When and where

Click on the book now button for more details about this workshop.

Overview

Discover how Microsoft Copilot can transform the way you work by harnessing the power of artificial intelligence (AI) to enhance productivity, streamline tasks and improve decision making. 

This hands on workshop will introduce you to Copilot’s capabilities across Microsoft’s suite of applications, showing you how to automate workflows, generate insightful responses and optimise communication effortlessly. From summarising meetings in Microsoft Teams to drafting polished emails in Outlook, Copilot can help you work smarter, not harder. 

Whether you’re new to AI or looking to refine your skills, this workshop will equip you with the knowledge and confidence to maximise the potential of Copilot in your daily workflow. 

Main topics covered

  • How to use Microsoft Copilot AI to get fast and accurate answers to your queries.
  • Developing prompts to assist with decision making, problem solving and productivity.
  • Incorporate Copilot with other Microsoft apps to write formulas, generate content or optimise communications.
  • Understanding the limitations of Microsoft Copilot and considerations for its ethical use.

Who it’s for

This workshop is designed for business owners using or planning to use Microsoft Copilot in their business.

About the presenter

ATI-Mirage is committed to providing you with the tools you need to thrive in a challenging and changing business environment. For more than 30 years their training specialists have delivered quality training and consulting services with a dedication to keeping learning 'real'.

Business skills

Cost

$20

This workshop is offered at a reduced cost thanks to substantial funding from the Government of Western Australia.

What's included

  • Access to the live workshop
  • A recording of the workshop which you can access for up to seven days post event (online workshops only)
  • Copies of any resources shared with attendees

When and where

Click on the book now button for more details about this workshop.

Overview

It’s crucial to know how to set your business apart from your competition and capture your customers attention when offering discounts. In this workshop, you will gain the tools and knowledge to differentiate your promotions and sales strategies. You will learn how to make your offers stand out, attract and retain customers and create value driven promotions that generate sales and build a loyal following.

Main topics covered

  • Distinguish between a promotion and a sale and how to use them for maximum impact
  • Use strategies to make your offer stand out amongst your competition
  • Understand what drives customers to choose your business and how to create compelling offers that draw them in
  • Use promotions to enhance your brand reputation and boost sales
  • Leverage promotions and sales to build customer loyalty

Who it’s for

This workshop is suitable for business owners who want to use sales and promotions to boost their income and build their brand.

About the presenter

The Social Lab is an innovative digital marketing agency empowering businesses to thrive in the digital landscape. Harnessing data-driven insights, compelling storytelling and the latest trends and tools, they specialise in developing impactful campaigns that foster brand awareness, drive engagement and deliver tangible results.

Sales and marketing

Cost

$20

This workshop is offered at a reduced cost thanks to substantial funding from the Government of Western Australia.

What's included

  • Access to the live workshop
  • A recording of the workshop which you can access for up to seven days post event (online workshops only)
  • Copies of any resources shared with attendees

When and where

Click on the book now button for more details about this workshop.

Supercharge your growth with our Jump Start your Business Program!

Are you in the early stages of your business and eager to establish a solid foundation for long-term success?

Are you struggling with key challenges such as market positioning, lead generation, cash flow management, or content marketing?

Do you want to gain the essential skills to boost your profitability and accelerate your growth?

If you answered yes, then this program is designed just for you! 

The Jump Start your Business Program is for service and product based businesses, providing you with the crucial tools, knowledge, and resources to enhance your business’s stability and success. Over five sessions, you will learn how to craft a distinctive market position, optimise lead generation and manage cash flow effectively. You'll also dive into content marketing strategies that engage customers and drive revenue growth.

With our expert guidance, you'll navigate the obstacles, seize opportunities, and set your business on a path to lasting success. 

Spaces are limited, so don’t miss the opportunity to jump start your business!

What’s included:

  1.  A series of five online interactive sessions delivered over five weeks.
  2. Tailored small group sessions to enhance your learning experience.

You’ll also receive:

  • Access to an online learning hub with all program assets. 
  • A recording of each session to revisit.
  • Guided access to Profit Acceleration Software.

This package is available for just $60 thanks to funding from the State Government through the Small Business Development Corporation. 

Learning schedule

Find out more about each session and what you’ll learn.

Session 1: Delivered online

Create Your Dominating Position - Tuesday 27 May, 9:30am - 10:30am

Welcome to the Jump Start your Business Program! In this one hour introductory session, you will discover how to define and leverage your unique value proposition to stand out in your market segment and define your market position. This is the foundation for attracting and retaining customers, driving business growth and enhancing profitability in your business.

Session 2: Delivered online

Overcome Lead Generation Mistakes - Tuesday 3 June, 9:30am - 10:30am

This session will examine common lead generation challenges and the effective strategies you can implement to overcome them. By learning to avoid these common pitfalls and refining your lead generation strategies, you can consistently attract and convert high quality prospects. 

Session 3: Delivered online

Cash Flow Management - Tuesday 10 June, 9:30am - 10:30am

Poor cash flow management is one of the leading causes of business failure. During this session, you will learn how to optimise your cash flow, ensuring your business has the financial stability needed to cover expenses, invest in growth opportunities and navigate economic uncertainties.

Session 4: Delivered online

Content Marketing Plan - Tuesday 17 June, 9:30am - 10:30am

This session is centred around utilising tools such as ChatGPT and Canva to craft a compelling content marketing strategy that engages your audience, enhances brand awareness, and drives sales. Learn how to create and execute an effective content marketing strategy that resonates with your audience, showcases your expertise, drives engagement, fosters trust and nurtures customer relationships. 

Session 5: Delivered online

Increase Transactions and Customer Revenue - Tuesday 24 June, 9:30am - 10:30am

In this final session, you will learn strategies to increase the frequency and value of transactions, maximising your customer lifetime value and overall revenue. 

Revenue growth is the goal for any business, but achieving it requires more than just increasing sales of products or services. It involves strategic marketing, financial management and continuous process optimisation. 

During this session, you will gain the information needed to develop a comprehensive growth strategy that not only increases your bottom line but also enhances your business’s resilience.

Cost

This package is available for just $60 thanks to funding from the State Government through the Small Business Development Corporation.

Don’t delay – limited places available.

About the presenter:

Business Station has been helping small businesses thrive, individuals flourish and communities grow for the past 20 years. Through their range of programs and business incubator services they aim to accelerate the success and sustainability of small businesses.

Secure your place

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Overview

As a small business owner, you need to be cyber aware and prepared. Most businesses are digitally connected, whether through email, websites, social media, online/web based payments and bank accounts. The reliance on logins and passwords to access information online can expose businesses to cyber attacks from hackers.

In this workshop, you will guided through how to assess your business’s preparedness and resilience to cyber attacks, and the practical steps you can take to resume operations quickly and securely. You will learn:

  • Who to call and inform of the cyber incident
  • Whether you should pay a ransom
  • How to insure against future threats
  • How to deal with a system shutdown or failure
  • How to reduce the chances of being hacked

For this workshop you will need to bring your:

  • Laptop

Main topics covered

  • Understanding your business’s preparedness and resilience to cyber attacks
  • Identifying types of cyber attacks and how to respond and recover
  • Threat mitigation strategies to prevent potential cyber attacks
  • The benefits of cyber risk insurance products
  • Cyber incident reporting and notification requirements

Who it’s for

This workshop is for small business owners looking to understand the steps to take following a cyber incident to resume operations quickly and securely.

About the presenter

ECU's School of Business and Law is dedicated to providing impactful workshops tailored to help small businesses in Western Australia thrive through sustainable growth. Their workshop content has been developed in consultation with industry experts to equip you with the skills to succeed.

Business skills

Cost

$20

This workshop is offered at a reduced cost thanks to substantial funding from the Government of Western Australia.

What's included

  • Access to the live workshop
  • A recording of the workshop which you can access for up to seven days post event (online workshops only)
  • Copies of any resources shared with attendees

When and where

Click on the book now button for more details about this workshop.

Overview

Choosing the right suppliers is crucial for the success of any business, impacting product quality, customer satisfaction and overall profitability.

In this interactive Q&A session you will receive practical advice and expert insights on evaluating suppliers based on reliability, quality and cost effectiveness.

Gather strategies for making informed supplier selections that align with your business goals and learn about the importance of supplier audits, effective negotiation tactics and risk mitigation strategies.

Whether you’re a new business owner or looking to optimise your current supplier relationships, you will discover how to enhance your supplier strategy, build stronger partnerships and gain tools and knowledge to choose suppliers that support your business’s success.

Main topics covered

  • Criteria for evaluating and selecting suppliers.
  • Assessing supplier reliability and performance.
  • Negotiating better terms with suppliers.
  • Identifying potential risks and strategies for mitigation in supplier relationships.
  • Methods to build and maintain strong supplier partnerships.

Who it’s for

This workshop is for business owners who are seeking tips and strategies to select the best suppliers for their business.

About the presenter:

As the director of The MARQ Group, Gudrun Gilles partners with seasoned business owners and subject matter experts to deliver tailored information and resources to strengthen your management capabilities, fuel the growth of your enterprise and support you through the entrepreneurial journey.

Business skills

Cost

$20

This workshop is offered at a reduced cost thanks to substantial funding from the Government of Western Australia.

What's included

  • Access to the live workshop
  • A recording of the workshop which you can access for up to seven days post event (online workshops only)
  • Copies of any resources shared with attendees

When and where

Click on the book now button for more details about this workshop.

Overview

Developing a robust business model is the key to differentiating yourself from competitors and building loyalty with your staff, customers and stakeholders.

In this workshop, you will apply a business model perspective to your business, to clearly define and communicate who you are, how you operate and the unique benefits you offer.

Your business model should be a comprehensive framework that captures all the essential components that define your culture, organisational structure, decision making, and financial and risk management.

It should be used to guide all areas of your business including business development, marketing, staff onboarding and mentoring, and supplier management.

Main topics covered

  • Distinguish between strategic planning, business planning and business modelling.
  • Essential components of a business model.
  • Enhancing customer and staff loyalty through your business model.
  • How your business model can impact your marketing strategy, strategic planning and ability to adapt to market changes.
  • Techniques to differentiate your business from competitors.
  • Communicating your business’s unique value to stakeholders.

Who it’s for

This workshop is for small business owners who want to strengthen their business foundations and drive success.

About the presenter

As the director of The MARQ Group, Gudrun Gilles partners with seasoned business owners and subject matter experts to deliver tailored information and resources to strengthen your management capabilities, fuel the growth of your enterprise and support you through the entrepreneurial journey.

Business skills

Cost

$20

This workshop is offered at a reduced cost thanks to substantial funding from the Government of Western Australia.

What's included

  • Access to the live workshop
  • A recording of the workshop which you can access for up to seven days post event (online workshops only)
  • Copies of any resources shared with attendees

When and where

Click on the book now button for more details about this workshop.

Overview

Marketing automations can help to streamline your marketing efforts, managing and nurturing leads through the customer journey to help maximise your return on investment.

In this workshop, you will gain practical insights and hands-on tips to incorporate marketing automations into your processes.

From email campaigns to customer segmentation and lead nurturing, there is a marketing automation to help you before more efficient, understand data insights and gain a deeper understanding of your customer.

Main topics covered

  • Marketing automation tools you can utilise in your business.
  • How to set up automated marketing campaigns.
  • Customer journey mapping.
  • Scoring and nurturing leads.
  • Effective automated email marketing strategies.
  • Integrating your CRM with marketing automation.
  • Analysing and optimising your workflows.

Who it’s for

This workshop is ideal for business owners looking to incorporate marketing automations to create efficiencies and streamline their marketing efforts. This workshop requires participants to have a basic understanding of marketing automations.

About the presenter

McNaught Media is a boutique marketing agency offering social media marketing, branding, design, website, copywriting and public relations management.

Creative Director Kasia McNaught understands the marketing challenges small businesses face, with more than 16 years experience providing specialist marketing and business advice.

This workshop will be facilitated by Bob Jones from Hey Bob Jones.

Business skills

Cost

$20

This workshop is offered at a reduced cost thanks to substantial funding from the Government of Western Australia.

What's included

  • Access to the live workshop
  • A recording of the workshop which you can access for up to seven days post event (online workshops only)
  • Copies of any resources shared with attendees

When and where

Click on the book now button for more details about this workshop.