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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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372 results for "What we do"
6 simple ways to make your shopfront stand out
29 October 2019
Blog
You’ve probably spent some time working out what to put on the home page of your website, but how much time have you invested in planning what goes into your shopfront display of your bricks and mortar business? Your shopfront will quite often be the first impression you get to make – so make it a great one! You want to encourage people to enter...
Taking paid parental leave from your business
27 November 2018
Blog
Have you been wondering how you can take paid parental leave from your business and what you may be entitled to? As a small business owner, you might have experienced how hard it can be to take any kind of break from your own business. Taking a day off can sometimes feel impossible, let alone taking a holiday from your business – or parental leave...
New tool to help small businesses get paid on time
6 May 2025
Blog
Having a healthy cash flow is crucial for the success of your small business – but it can be a challenge when clients and customers don’t pay you on time or implement long payment periods. When you’re running a small business, getting paid late – or needing to wait for your payment over a longer payment period – can be a major challenge. Payment...
Putting the heart into gifts and business
3 December 2025
Blog
Meeting while working together in a government department, Frankie Holden and her partner Lorette bonded over a shared small business dream, fell in love, and the rest is history. The idea behind Mostyn & Frankie Curated Giftboxes came about when Frankie needed to buy a gift for her mother-in-law and couldn’t find anything that fit the bill. That...
Changes to the Franchising Code of Conduct
2 May 2025
Blog
The first round of changes to the Franchising Code of Conduct have now come into effect. Here’s your guide to what has changed and what this might mean for your small business. Across Australia there are more than 1,100 franchisors and 70,000 franchisees, with most of these being small businesses. If your small business operates as a franchise or...
Anything is paw-sible with community support
20 October 2025
Blog
As a former school principal for more than 10 years, Orlando dos Santos always encouraged staff and students to achieve their dreams. When he identified a need within the community after witnessing a lot of pet stress, he knew it was time for him to achieve his own dreams. With more than 50 years of experience in dog training under his belt...
Systems for success: Lessons from an IT business owner
11 February 2022
Blog
In 2015, Claudia Franke started her IT consulting business in her spare time while still working in an office-based role. After two years of building her business, she resigned from her IT day job to focus on providing IT consulting, support and training services for small businesses. The move to create her own business, Fraulein Tech, allowed...
5 sustainability strategies for small businesses
6 September 2024
Blog
Taking a few small steps towards developing a sustainable business can deliver long term benefits for not only the environment, but also your business’s bottom line, contributing to your long term profitability and building customer loyalty. It can also help you win tenders and contracts, with sustainability increasingly becoming a focus and...
Tax Planning
Workshop

This workshop will provide an introduction to tax planning so you can look to make the most of your tax return.

Button batteries and your business
15 June 2022
Blog
According to the Australian Competition and Consumer Commission (ACCC), three children have died and at least one child is seriously injured every month after swallowing or inserting button batteries in their bodies. Button batteries, also known as coin batteries, are small silver-coloured batteries which contain hazardous chemicals and can pose a...
Soups for all seasons from the Suppa Club
20 October 2023
Blog
Focusing on how to make use of surplus product has created a win-win situation for gourmet soup business, the Suppa Club. Founder David Kane set out to provide a product for those who craved pure, whole-foods, with the comfort of home-style cooking without the hassle, which gave rise to the Suppa Club. Focus on producing a ‘no-waste’ product David...
Making childhood dreams a reality
17 April 2026
Blog
Like many people, Claire Sly’s fondest childhood memories are at her nanna’s house. She spent weekends with her grandparents, and her nanna always encouraged her to set up a ‘shop’ in the pantry to keep out of mischief. Her nanna would patiently wander around the living room, basket in hand, collecting her weekly 'shopping' from Claire and paying...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • Cyber security
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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