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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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382 results for "What we do"
3 essentials to know about SMS Sender ID regulations
21 October 2025
Blog
If your business sends SMS reminders, don’t miss the window to register your SMS Sender ID to help avoid your messages being blocked in 2026. If you run a service based business, you might rely on SMS appointment reminders to help your schedule run smoothly. The Australian Communications and Media Authority (ACMA) is introducing sender ID...
A year of evolving with purpose
18 September 2025
Blog
The Small Business Development Corporation’s 2024-25 Annual Report was tabled in the WA Parliament this week. After five months at the helm of the SBDC, I can say that it is a great privilege to lead an organisation with a great reputation for delivering practical, expert support to Western Australia’s hard working small businesses. In the 2024-25...
Free digital and design resources for small business owners
24 June 2026
Blog
Keen to hone your skills on Facebook, Google, Canva and more? Make use of these free online learning resources. Making time to learn new skills is an important part of being a small business owner. While we have a wide range of low cost business skills workshops on offer at the SBDC, you can also take advantage of self-paced lessons on the...
Building a Business Dashboard
Workshop

Building a successful business is linked to understanding and focusing on key performance areas. This workshop helps identify these critical areas and how to monitor them.

The City of Fremantle is making a splash
30 January 2023
Blog
The port City of Fremantle has bounced back from the disruption of COVID-19 with a number of initiatives to support local and small businesses. The City of Fremantle signed up to the Small Business Friendly initiative in 2019 and since then, has maintained a strong focus on supporting its small business community. The City demonstrates its...
Navigating Australian Business Culture
Workshop

Build confidence doing business in Australia. Learn how to navigate common workplace and business practices, communicate effectively across cultures and build strong professional relationships.

Tax planning tips for a bumper year ahead
13 May 2024
Blog
If you’re expecting a surge in business in the 2024-25 financial year that will boost your taxable income, now is the time to plan ahead to make sure you meet your obligations and maximise your cashflow. Take a look at your expected taxable income for the current financial year (2023-24) - that’s the assessable income for your business minus any...
Small Business Friendly Approvals Program sees early results
9 November 2022
Blog
The Small Business Friendly Approvals program, funded via a Streamline WA commitment to streamline regulatory processes in Western Australia, has seen the SBDC work with selected local governments to identify reforms that will improve the process of starting and operating a small business in each area. The City of Wanneroo, one of the first local...
Investing in your business’s next big step
4 August 2025
Blog
I am very proud to welcome the launch of a new funding program, aimed specifically at assisting small businesses in Western Australia grow. Despite the SBDC’s excellent reputation for delivering funding relief during times of crisis, such as natural disasters and the COVID-19 pandemic, the creation of the Small Business Growth Grants program marks...
Augusta-Margaret River vocal about supporting local
14 July 2022
Blog
The Shire of Augusta Margaret River has recently become the first certified ECO Destination in Western Australia, and has partnered with the Margaret River Chamber of Commerce and Industry to launch a Local-Is-More program to encourage the community to buy locally. The Shire of Augusta-Margaret River joined the SBDC’s Small Business Friendly...
Share your digital journey and inspire others
3 November 2025
Blog
Digital transformation can feel overwhelming, particularly when small business owners are already juggling so much. In collaboration with the Department of Energy and Economic Diversification (DEED), the SBDC is seeking stories from businesses that have successfully adopted digital technology to inspire others. It seems that every day, there is a...
6 simple ways to make your shopfront stand out
29 October 2019
Blog
You’ve probably spent some time working out what to put on the home page of your website, but how much time have you invested in planning what goes into your shopfront display of your bricks and mortar business? Your shopfront will quite often be the first impression you get to make – so make it a great one! You want to encourage people to enter...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
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  • Importing
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  • back
  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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