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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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Dispute resolution
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An overview of all of our dispute resolution information including avoiding disputes, writing a letter of demand, resolving a dispute and types of disputes we can help with.

Preparing for the mediation session
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Learn what to expect when attending a mediation session facilitated by the SBDC's dispute resolution service.

Choosing an industry or business association
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Practical tips to help you find the right industry and business associations to join as a business owner.

Dispute resolution service
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Find out more about the SBDC's dispute resolution service that can help you resolve a problem with another business or a government department.

Managing stress and anxiety
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Explains the warning signs to look out for that stress and anxiety are starting to build up. Also includes the contact details of organiations that provide free support services for small business owners.

Business premises
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An overview of all of our information on leasing and business premises. This includes negotiating a lease, resolving leasing problems and ending a lease.

How to manage a business dispute
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An essential part of being a small business owner is understanding how to best deal with problems. Many issues can be handled using common sense, however small problems can sometimes escalate into disputes.

The 6 Ps of marketing
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Deciding on your produce, price, promotion, place, people and processes area all part of the marketing mix that helps you attract and retain customers.

Tax reporting requirements
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An overview of the different tax reporting required by the ATO including business activity statements, tax returns, payroll reporting and record keeping.

Essential digital skills
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Identify your strengths and weaknesses when it comes to digital skills and access resources to help you address any knowledge gaps.

Negotiating a lease
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Explains the areas you can negotiate with a landlord before you sign a commercial lease as well as the main issues you need to consider as a tenant.

Understanding commercial leases
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Explains the key terms in commercial leases that all business owners need to understand. This includes rent reviews, permitted use, costs, repair and maintenance and more.

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
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  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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