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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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348 results for "What we do"
Show small businesses some kindness this Valentine’s day
14 February 2022
Blog
This Valentine’s day, WA consumers can show small businesses some love, not only by shopping with them, but also by being kind. There have been some concerning reports in the media lately about members of the public who disagree with proof of vaccination requirements taking their frustrations out on small business owners and staff. Astonishingly...
5 ways to nail business networking
7 January 2021
Blog
Have you been avoiding networking to build business relationships? Read our five easy ways to make it work for you.
Our quick guide to tax deductions
20 May 2025
Blog
Tax time can be a stressful time for many business owners. It can be confusing keeping on top of deadlines, changing rules and deductions. The best place to start with your taxes is by enlisting the help of a tax professional to make sure you’re on track with your deductions and tax obligations. You don’t want to claim for deductions you later find...
How to Write a Business Plan
Workshop

A business plan is a valuable document for business owners as it helps you clarify your thinking, set a tone and direction for your business and gain a deeper understanding of your market.

Why you need a Google Business Profile
8 November 2022
Blog
If your business hours will change over the festive season, remember to use the ‘special’ hours option to let your customers know. A free Google Business Profile (formerly Google My Business listing) is an important tool for any small business that wants to be found online. Here’s how to get started. What is Google Business Profile? Google Business...
How to prepare for Single Touch Payroll
2 May 2019
Blog
The way you report employee payments and superannuation is set to change, with the Federal Government passing legislation to extend Single Touch Payroll (STP) to all employers. Under the requirements of STP, you’ll need to report payments such as salaries and wages, pay as you go (PAYG) withholding and superannuation directly to the Australian...
WA Small Business Commissioner announces retirement
2 July 2024
Blog
Small Business Commissioner, David Eaton PSM, has announced he will not be renewing his contract at the end of his current five year term in January 2025. David shares the following message for the SBDC’s clients, collaborators and stakeholders. As valued clients and stakeholders of the SBDC, I would like to share with you a significant...
Nothing flaky about this pastry business: French Resistance café
14 August 2024
Blog
Gaelle Morival’s foray into the business world began with her love for French pastries and a desire to bring a slice of France to Perth. In October 2023, she purchased an existing café, French Resistance, which had already been operating for five years. Gaelle saw this as an opportunity to combine her passion for delicious French pastries with a...
The City of Fremantle is making a splash
30 January 2023
Blog
The port City of Fremantle has bounced back from the disruption of COVID-19 with a number of initiatives to support local and small businesses. The City of Fremantle signed up to the Small Business Friendly initiative in 2019 and since then, has maintained a strong focus on supporting its small business community. The City demonstrates its...
How to get started with Google Ads
17 June 2019
Blog
Have you ever tried to set up a Google Ads account or campaign but found the process fell into the ‘too hard’ basket? Search engine marketing (SEM) and being found on Google are important elements of any small business marketing plan. To make it easier for you to get set up with Google Ads, we have created a series of instructional videos to help...
Handling residential noise complaints: Tips for hospitality businesses
16 June 2025
Blog
If you run a hospitality or entertainment business near residential areas, you may have received noise complaints in the past. Running a bar, pub, live music venue, or other hospitality or entertainment business likely means you’re contributing to the vibrancy and culture of your local community. However, problems can arise, if your business is...
Refreshing your digital marketing approach
21 August 2023
Blog
You may be aware of the wise advice that to achieve the best outcomes, you should work on your business, not just in it. However, the reality is that some important but non-urgent tasks usually sink to the bottom of the to-do list. This includes maintaining an effective online presence - an essential part of a modern marketing approach. Overall...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • Cyber security
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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