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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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348 results for "What we do"
7 things to know about WA’s new Work Health and Safety laws
3 October 2022
Blog
If you’re a business owner, it’s important to understand your obligations to provide a safe and healthy workplace. This includes keeping up with changes to health and safety legislation. The Department of Energy, Mines, Industry Regulation and Safety has introduced new Work Health and Safety (WHS) laws for Western Australia. Here are seven things...
3 steps to handle a difficult situation with an employee
17 April 2024
Blog
In Hollywood movies and Netflix shows, ending an employment contract is as simple as yelling “You’re fired!” In reality, it’s not this simple. Difficult situations can crop up with your team, so here are some steps to help you manage the risk assessment, comply with employment legislation and have those hard-to-have conversations. 1. Start with...
Lock in your business support with the SBDC’s new advisory bookings
1 February 2024
Blog
It’s easier than ever for you to access free business advice and support from our team of local business advisers, with the launch of online advisory appointment bookings on our website. One of the most important services we provide at the SBDC is our free business advisory service. Any current or aspiring small business owner in Western Australia...
5 Meta marketing mistakes businesses should avoid
30 July 2025
Blog
Selling online through digital platforms can be a great way to extend the reach of your business – but, for the best results, it needs to be done strategically. Here are five mistakes you don’t want to make if you’re selling products or services though Instagram or Facebook, and what you could try instead. Exploring new ways to connect with...
Consistency and authenticity pay off for Hills Massage
6 October 2023
Blog
Being authentic and true to oneself has been Michelle Rimmer’s mantra since the launch of her business, Hills Massage, 20 years ago. Reflecting on her business journey, Michelle said she would tell the younger version of herself that consistency is the key to success. “You have to be consistent in the quality of your or product, your communication...
Are your contracts fair?
24 April 2018
Blog
Did you know that your average Australian small business signs eight standard form contracts per year? This is why it’s so important to know your rights when entering into a standard form contract, or providing a contract to others. While protection for consumers entering into a standard form contract has existed for many years, in 2016 similar...
Free market research and industry data
11 June 2024
Blog
All new businesses start with an idea. Conducting thorough research during the business start-up phase can help you discover if you’re on the right road to success. We know there are a number of costs associated with starting and running a business, so we encourage you to make use of the wide range of free information and resources available to...
Getting started on social media
23 April 2024
Blog
Not sure where to start when it comes to promoting your business on social media? Social media can seem overwhelming, but fortunately there are a few basic principles that can help guide you through the ‘getting started’ stages. The golden rule of social media is to engage with your target market on their preferred platform, using relevant and...
1 July 2023 changes that may affect your business
26 June 2023
Blog
Here is a run-down of the key changes taking effect from 1 July 2023 that are likely to have an impact on small business owners in Western Australia. New minimum wages The minimum wages for both the federal and state industrial relations systems will increase from the first pay on or after 1 July 2023. National minimum wage increase If your...
Energy efficient tips for small business
17 June 2020
Blog
Save money and the environment by using these tips to improve the energy efficiency of your business.
Systems to streamline your supply chain
19 September 2022
Blog
Supply chain management can be complicated. There will always be factors you can’t control including global events, economic conditions and industry challenges, which can impact your supply chain. To help support your business, it’s worth examining the risks involved along your supply chain and finding ways to streamline your processes. Steve...
Why your business needs Workers’ Compensation insurance
25 July 2022
Blog
If your small business employs workers, including contractors or sub-contractors, it’s compulsory for you to have workers’ compensation insurance. Here’s what you need to know to protect your business from hefty fines or other serious consequences. No matter how careful you are, work-related injuries and illnesses can happen. If your business...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
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  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
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  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
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  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
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  • Cyber security
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  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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