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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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382 results for "What we do"
Is your food business ready for delivery apps?
8 April 2024
Blog
If you’ve wondered whether your food based business could benefit from using delivery apps, here’s some food for thought. With so many delivery apps to choose from, it’s never been easier for someone to have a meal, snack or special treat delivered to their door. If you run a food based business, you might have wondered if it’s time to get your...
5 surprising ways business ownership differs from employment
12 January 2022
Blog
If you have never ventured into the world of business ownership before, you may be wondering how different it will be from being employed by someone else. We put together some details on how owning your own business can be a different experience from being someone else’s employee. Flexibility No matter how adaptable your employer is, it’s hard to...
How to prepare an invoice
5 March 2024
Blog
Invoicing - something every business owner needs to know how to do, but are you getting it right? As a business owner, you’re required to provide proof of purchase within seven days and a tax invoice within 28 days of it being requested or having supplied goods and/or services.. Getting your invoicing right will not only save time, but will also...
The recipe to success for a home based food business
25 March 2024
Blog
Keen to use your culinary skills as part of a new business or side gig? Here are our top tips to help you find the recipe for success.
Protecting your business from unlawful tax schemes
8 April 2025
Blog
The Australian Tax Office (ATO) is warning small business owners to be wary of unlawful tax schemes offering to significantly reduce or avoid a tax bill. The ATO has seen a rise in tax avoidance schemes being promoted online, particularly via social media. These schemes can entice honest people into arrangements that can have a significant impact...
Behind the scenes: Digital Marketing Essentials
29 August 2018
Blog
Are you a small business owner feeling overwhelmed by social media? Me too! I got a degree in communications well before anybody had smartphones or Facebook friends, and the word “content” was mostly used to describe somebody who was pretty happy with their life. I’ve learned everything I know about digital marketing on-the-job over the course of...
Six cyber security habits to protect your business
1 October 2024
Blog
In today’s digital age, ensuring the security of your small business isn’t just about having the right software - it’s about fostering good cyber habits among your team. By cultivating everyday habits that prioritise cyber safety, you can significantly reduce the risk of your business falling victim to attacks. Below are some common bad habits that...
Are your contracts fair?
24 April 2018
Blog
Did you know that your average Australian small business signs eight standard form contracts per year? This is why it’s so important to know your rights when entering into a standard form contract, or providing a contract to others. While protection for consumers entering into a standard form contract has existed for many years, in 2016 similar...
How to turn your idea into a product
2 October 2025
Blog
If you have a great idea for a new product, you’re at the start of an exciting but complex business journey. From developing your idea to testing demand in the market and finding the right manufacturer, here’s your guide to the steps involved in turning your idea into a new product available for sale. Step 1: Develop your idea Developing any new...
4 tools for paying staff correctly
18 February 2020
Blog
Pay rates and employer obligations can vary depending on which industrial relations system applies to your business. Find out about four free tools that can help you pay staff correctly.
Compulsory directorID introduced
30 November 2022
Blog
The Australian Taxation Office (ATO) has announced it won't take action on late directorID applications if you apply by 14 December 2022. Find out more. From 1 November 2021, you will need a director Identification Number (directorID) if you are the director of a company or want to become one. What is a directorID? A directorID is a unique 15 digit...
Social media ban: Tips for small businesses
25 November 2025
Blog
Here are some tips to help you manage the impact of the Federal Government’s new social media age restrictions if your customers, or potential customers, are under 16. Effective 10 December 2025, the Federal Government’s social media restrictions for under 16s mean that small business owners who have connected with younger customers through social...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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