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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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382 results for "What we do"
Search Engine Optimisation made easy
28 June 2018
Blog
Many business owners can relate to this scenario; you’ve hired a professional to do Search Engine Optimisation (SEO) on your website, you’ve paid them and they’ve been working at it for months, but you haven’t seen any significant results. So what’s gone wrong? More often than not, the issue lies in a disconnect between the search intent of a...
Your guide to creating a digital marketing campaign
14 February 2023
Blog
If your business experiences quieter times, a digital marketing campaign can help drive new business and maintain a steadier flow of customers. Here are some expert tips to help you get started. While digital marketing can be a powerful strategy to reinvigorate your business and bring in new customers, there are some important things to know about...
5 things a company structure won’t protect you from
8 February 2024
Blog
When deciding to structure your business as a Pty Ltd Company, it’s important to understand exactly what protections operating under a company structure does and doesn’t offer. An incorporated company, often recognised by the addition of Pty Ltd after the company name, is one of the structures you may consider for your new business. A company is a...
Supply contracting: Is it right for your business?
7 September 2022
Blog
Supply contracting is common in a number of industries, particularly in the construction, information and communications technology, manufacturing, government and professional services sectors. We asked Lisa Legena, manager of our Advisory Services team, to share her top tips on the factors to consider before you agree to a supply contract...
The hidden risks of being an underinsured business
11 December 2025
Blog
If you’ve taken a 'set and forget' attitude to your small business insurance, it could be time to rethink your strategy. It’s important to make sure you have the right cover in place to suit your business, and to recognise how your structure, operations and exposure to risk can change over time. For many small business owners, insurance is...
How to get ready for WA’s single-use plastics ban
22 August 2024
Blog
Find out more about the ban on single use plastics and what you can do to get your business ready.
3 tips to avoid underquoting
15 August 2022
Blog
Have you found yourself in a situation where you’ve finished a job only to discover you’ve only just broken even or perhaps actually lost money due to underquoting? First of all, don’t beat yourself up. Most small business owners discover at some point, particularly when starting out, that they have underquoted. Here are some tips to help you avoid...
How to get your business found online
21 July 2026
Blog
Not every small business has the time or money to invest heavily in paid search marketing – but there are some simple strategies you can try to boost your online presence. Jordan Lomax is the director of The Social Lab and an expert on the changing landscape of search engine marketing in our increasingly AI-centred world. We asked Jordan how she...
The 2 things every food business premises needs
24 June 2020
Blog
If you’re setting up or buying a food based business, there are two key features to look out for when leasing your business premises.
Avoid future headaches by making dispute resolution plans today
3 June 2025
Blog
Do you have a plan for managing disputes that may arise in business? If not, we explain why it’s worth considering and how to get started. Whether it’s an issue with invoicing, a potentially problematic customer, a dispute with your business partner, or a conflict about a tenancy agreement, managing disputes in your business can be stressful...
Common business disputes and how to handle them
26 March 2024
Blog
If your business is involved in some kind of a dispute, you’re not alone – and help is available. Here are some of the most common disputes in small business, followed by what you can do about them. Contractual disputes A common example of a contractual dispute is when you may have paid upfront for services that you haven’t yet received, such as a...
Make a smart choice about where your business goes
14 April 2021
Blog
Government agencies play an important role in our economy when procuring products and services. While big business is often in the headlines, small businesses account for most of the businesses in Western Australia — 97 per cent. They are major contributors to the economy, generating more than $50.1 billion in private sector activity each year. You...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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