Are you finding it hard to work out how much you should be charging for your services? One of the most common questions we’re asked by new business owners is how much should they be charging per hour for their services. There are a number of factors to consider when setting an hourly rate. Here are our top tips if you are running a service-based...
In today’s competitive markets, you can’t afford to lose sales through poor customer service. Wow your customers with our tips on how to keep them happy.
You may be aware of the wise advice that to achieve the best outcomes, you should work on your business, not just in it. However, the reality is that some important but non-urgent tasks usually sink to the bottom of the to-do list. This includes maintaining an effective online presence - an essential part of a modern marketing approach. Overall...
Problems and delays getting invoices paid can be an issue for all types of business – and contractors and subcontractors in the construction industry can be hit particularly hard. Many subcontractors and suppliers have to spend considerable amounts of money to pay for the materials and labour they need to complete a project. Issues and delays...
If you’re like many business owners at the end of a busy year, you might find yourself putting off certain tasks, actions or decisions until after the festive break. However, sometimes there’s no time like the (Christmas) present to wrap up properly and ‘sleigh’ the end of the year. We asked our business adviser, Steve McLaren, for his thoughts on...
