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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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169 results for "Business skills"
Overcoming challenges as a young entrepreneur in Western Australia
15 July 2024
Blog
Starting a business is a daunting task for anyone, but young business owners face unique challenges. In Western Australia, the entrepreneurial spirit is alive and well, with numerous opportunities for young people to innovate and create successful ventures. Here are some tips for young people considering starting their own business. Build your...
Building resilience: Esteem Dance
7 December 2021
Blog
Carrie-Anne Forsyth of Esteem Dance joined the PIVOT program and transformed her business.
Sweet success for The House of Honey
6 October 2025
Blog
What started as a childhood hobby and a simple love of beekeeping has since grown into a buzzing business for husband and wife team Rupert and Kim Phillips. With a clear vision and strong values around sustainability, authenticity, and education, Rupert and Kim opened The House of Honey, an agri-tourism business nestled in the heart of the Swan...
Common business pricing myths busted
14 July 2025
Blog
Cheaper prices can certainly make your products and services attractive to some customers – but are they are a sustainable business strategy? We’ve spoken with a pricing expert to debunk some common pricing myths. If you’re like most small business owners, setting your prices can be difficult. While you want your products or services to appeal to...
Easy ways to become an employer of choice
29 November 2022
Blog
Great news! You don’t need to provide an on-site video arcade, unlimited holidays or free pet-sitting to be an employer of choice. With these simple ideas, you could create the kind of workplace and culture your team will love. You might spend a lot of time and effort attracting customers to your business – but how much have you invested in...
Taking your side hustle full time
8 July 2025
Blog
Many small businesses start as a hobby business or ‘side hustle’ which you might run in your spare time while holding a job with another employer. Setting your own hours and being your own boss might sound like a dream when you’re working while running a business on the side – but it’s important to make an informed decision before you decide to...
Raising the bar, one module at a time
17 June 2026
Blog
Family owned and working across Western Australia, Dane Cocliff’s business I2R Modular focuses on bringing ideas to life. While construction and mining sites are a common occurrence across the state, not many people are aware of the skill and ingenuity required to bring these sites together, including creating the built infrastructure quickly and...
4 early warning signs your business may be in trouble (and what you can do about it)
5 September 2023
Blog
Being aware of the early warning signs that your business may be in trouble will provide you with the best opportunity to take action and turn things around.
Understanding Cash Flow, Profits and Budgets
Workshop

Gain an understanding of your business financials and learn how to use these numbers for improved business decision making.

Lift your Marketing with Generative AI Tools
Workshop

Transform your marketing with the use of generative AI. Learn the AI tools and strategies to create compelling content, visuals and campaigns effortlessly.

Designing your Customer Service Experience
Workshop

Create a customer service experience your customers remember. In this practical workshop, you’ll map your customer journey, learn how to wow customers at key moments and leave with a clear action plan to implement.

Dialling into a WA success story
14 July 2023
Blog
At a recent Founders, Leaders and Lawyers business event hosted by HHG Legal, I had the opportunity to catch up with Michael Malone, WA entrepreneurial legend and founder of iiNet. If you are not familiar with the story, Michael was finishing his studies at UWA in 1993 and realised that the end of university, meant the end of his internet access...

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The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • 8 steps to marketing your business
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  • Market research
  • The 6 Ps of marketing
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  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
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  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
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  • Financial planning documents
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  • Tax reporting requirements
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  • Legal responsibilities
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  • Contracts and agreements
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  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
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  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
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  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
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  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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