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    Business information
    The topics in this section cover most aspects of running a business and will help you to build up your knowledge.
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    • Starting and growing
      • Steps to starting a business
      • Essential business skills
      • Business planning
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      • 8 steps to marketing your business
      • Marketing and promotion strategies
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    • Business premises
      • Types of business premises
      • Understanding commercial leases
      • Negotiating a lease
      • Commercial Tenancy Act
      • Resolving leasing problems
      • Ending a lease
    • Finance
      • Processes and procedures
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      • Financial planning documents
      • Providing credit to customers
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      • Business grants
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    • Legal and risk
      • Legal responsibilities
      • Competition and consumer law
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    • People
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      • Recruiting and managing staff
      • Ending employment
      • Managing stress and anxiety
    • Dispute resolution
      • Avoiding disputes
      • Handling customer complaints
      • Writing a letter of demand
      • Resolving a dispute
      • Types of disputes we can help with
    • Exiting a business
      • Essential exiting tasks
      • Closing a business
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    Business advisory
    Find out more about the advisory services we provide to business owners in Western Australia.
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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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503 results for "Business information"
Insurance
Content page

An overview of the different aspects of business insurance that you need to consider, including workers compensation, assets, liability and more.

Marketing
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An overview of all of our marketing information, including 8 steps to market your business, marketing and promotional strategies, market research and digital marketing. 

Handling customer complaints
Content page

Outlines a complaint handling procedure that you can adopt in your business to help you deal with complains consistently. 

People
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An overview of all of our people information. This includes employer obligations, recruiting and managing staff and industrial relations systems.
Preparing for the mediation session
Content page

Learn what to expect when attending a mediation session facilitated by the SBDC's dispute resolution service.

Starting and growing
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An overview of all of our information on starting and growing a business - steps to starting, essential skills, business planning, licences and permits, business structures, business names and more.
Starting a side hustle
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An overview of the seven steps to follow if you would like to start a 'side hustle' business.

Understanding commercial leases
Content page

Explains the key terms in commercial leases that all business owners need to understand. This includes rent reviews, permitted use, costs, repair and maintenance and more.

Hiring a lawyer
Content page

Explains the situations when you may need a lawyer as well as key things to consider when choosing a lawyer to represent your business.

Our customer promise
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Writing a letter of demand
Content page

Explains what to include when writing a letter of demand and provides access to our free template that you can download and use to recover a debt and save on legal costs.

Resolving leasing problems
Content page

Information to help you resolve leasing issues with your landlord. Includes likes to useful resources on what you need to know when leasing business premises.

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • back
  • Starting and growing
  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • Cyber security
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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