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    Business information
    The topics in this section cover most aspects of running a business and will help you to build up your knowledge.
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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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524 results for "Business information"
Edit Videos with CapCut
Workshop

Learn how to edit professional looking videos using CapCut, a powerful free video editing app. This practical hands-on workshop will guide you through the video editing workflow.

Setting up your Product Sales Funnel
Workshop

Learn how to acquire new customers and nurture them through your sales funnel so they will buy your products.

Buy Back your Time
Workshop

Stop feeling busy and start making time for what matters most. Learn practical strategies to prioritise your workload, streamline tasks and reclaim valuable time.

Dialling into a WA success story
14 July 2023
Blog
At a recent Founders, Leaders and Lawyers business event hosted by HHG Legal, I had the opportunity to catch up with Michael Malone, WA entrepreneurial legend and founder of iiNet. If you are not familiar with the story, Michael was finishing his studies at UWA in 1993 and realised that the end of university, meant the end of his internet access...
Combating illegal phoenix activity
17 October 2018
Blog
Illegal phoenix activity has a significant impact on the Australian economy with an annual estimated cost of up to $5.13 billion. While illegal phoenix activity has many victims, the impact on small business, particularly, can have a catastrophic effect on their operations as well as personal lives. Illegal phoenix activity is when a new company is...
Stories you loved in 2025
6 January 2026
Blog
2025 was a big year for small business – with new rules, regulation changes and a social media ban, there was a lot to keep up with! We’ve put together a list of the top stories from the SBDC blog that grabbed your attention throughout the year. How to calculate your hourly rate One of the most difficult aspects of running a service based business...
Build your Brand on TikTok
Workshop

Learn how to use TikTok to create engaging content, leverage trending challenges and boost your brands visibility online.

Create your Social Media Strategy
Workshop

Streamline your social media management by developing a content strategy that will amplify your online presence and drive business growth.

Lift your Marketing with Generative AI Tools
Workshop

Transform your marketing with the use of generative AI. Learn the AI tools and strategies to create compelling content, visuals and campaigns effortlessly.

Creating Email Marketing Campaigns
Workshop

Discover the power of email marketing and learn how to craft compelling email campaigns, automate workflows and choose the ideal email marketing platform tailored to your needs.

Journey out of disruption: Viaje Coffee
11 October 2021
Blog
With prime position in the lobby of a busy inner-city building, Viaje Coffee was thriving under the management of Hugh Nguyen and his business partner Wayne Kang. “Before the pandemic, our business was going well,” said Hugh. “Viaje Coffee had a very loyal customer base and our business was growing. Then, COVID had a massive impact. The building...
The benefits of good financial record keeping
22 April 2025
Blog
Most people associate record keeping with tax time, but having a good record keeping system in place can also help you monitor the health of your business. Record keeping can give you a more accurate picture of your business to help you understand how you are doing, so you can spot any potential problems sooner rather than later. What records do I...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
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  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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25 results for "Licences and permits"
  • Starting a business
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