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    Business information
    The topics in this section cover most aspects of running a business and will help you to build up your knowledge.
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      • Avoiding disputes
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    Find out more about the advisory services we provide to business owners in Western Australia.
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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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545 results for "Business information"
Tax Essentials
Workshop

Your tax knowledge can play a large part in the success or failure of your business, particularly in the start-up phase. This workshop will help you understand key tax matters including income tax, GST and record keeping obligations.

How to develop a capability statement
Document
Our combination information guide and template takes you through the process of creating a capability statement - helping you apply for tenders or better market your business.
Don’t make a hash of #hashtags – and other social media tips
16 July 2019
Blog
A friend is not just a friend these days. Your business can have friends, followers, fans and other supporters in your local area and far beyond with so many social media apps available. There’s no doubt social media can be the perfect advertisement for your business, build your search engine optimisation (SEO) and help to attract new customers. It...
Innovation Skills
Workshop

Innovation is the cornerstone of a successful business, turning creative ideas into tangible solutions that can propel your growth and enhance your competitiveness in the market.

Choosing the Right Website Platform
Workshop

This workshop will help you decide which website building platform is the best fit for your product or service based business.

Designing your Customer Service Experience
Workshop

Create a customer service experience your customers remember. In this practical workshop, you’ll map your customer journey, learn how to wow customers at key moments and leave with a clear action plan to implement.

Preparing Employment Contracts
Workshop

Learn how to prepare employment contracts that not only protect you as a business owner but also provide clarity to your employees around the terms and conditions of their employment.

Instagram Reels and Stories
Workshop

Tell your brand story, engage with your audience and enhance your online visibility using Instagram reels and stories.

Connect your Online and In-Store Sales
Workshop

Learn how to seamlessly connect your physical store and online presence by mapping your customer journey, choosing the right digital channels and designing a sales funnel that drives growth.

Connecting with your Customers
Workshop

Transform your brand through compelling narratives and powerful storytelling to build connections with your audiences and set your business apart.

Google Ads Made Simple
Workshop

Compared to social media, Google Ads convert three times more people into leads and sales. But a successful ad campaign needs a clear strategy.

Automate your Marketing
Workshop

Utilise marketing automations to help streamline your marketing efforts and create efficiencies in your marketing processes.

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • Cyber security
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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