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    Business information
    The topics in this section cover most aspects of running a business and will help you to build up your knowledge.
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    • Starting and growing
      • Steps to starting a business
      • Essential business skills
      • Business planning
      • Licences and permits
      • Business structures
      • Business names
      • Buying a business
      • Franchising
      • Tenders
      • Importing
      • Exporting
    • Marketing
      • 8 steps to marketing your business
      • Identify your target market
      • Market research
      • The 6 Ps of marketing
      • Marketing channels
      • Analyse your marketing performance
    • Digital
      • Essential digital skills
      • Assess your digital capability
      • Artificial intelligence
      • Cyber security
      • Business websites
      • E-commerce
      • Social media
      • Email marketing
      • Data collection and privacy
      • Online reviews
    • Business premises
      • Types of business premises
      • Understanding commercial leases
      • Negotiating a lease
      • Commercial Tenancy Act
      • Resolving leasing problems
      • Ending a lease
    • Finance
      • Processes and procedures
      • Business finance and loans
      • Financial planning documents
      • Providing credit to customers
      • Tax requirements
      • Tax reporting requirements
      • Tax deductions and concessions
      • Business grants
      • Debt recovery
    • Legal and risk
      • Legal responsibilities
      • Competition and consumer law
      • Contracts and agreements
      • Hiring a lawyer
      • Intellectual property
      • Insurance
      • Risk management
    • People
      • Industrial relations systems
      • Types of employment
      • Employer obligations
      • Recruiting and managing staff
      • Ending employment
      • Managing stress and anxiety
    • Dispute resolution
      • Avoiding disputes
      • Handling customer complaints
      • Writing a letter of demand
      • Resolving a dispute
      • Types of disputes we can help with
    • Exiting a business
      • Essential exiting tasks
      • Closing a business
      • Selling a business
      • Selling a franchise
      • Succession planning
    • Industry information
      • Producing alcoholic beverages
      • Starting a food business
      • Defence industry opportunities
  • Business advisory
    Business advisory
    Find out more about the advisory services we provide to business owners in Western Australia.
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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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524 results for "Business information"
What to do if you’re struggling to pay rent
9 June 2022
Blog
Many small businesses are facing challenges because of increased costs, the ongoing impacts of COVID-19 and other economic factors. You might be one of many business owners who negotiated rent relief to manage the impact of the pandemic, now facing the prospect of paying back your deferred rent on top of meeting your ongoing rent and other business...
More than just an escape to the country
28 July 2026
Blog
Julie and Wayne May made a homecoming of sorts in 2018, when they made the move back from Perth to a slice of paradise nestled by the bank of the Blackwood River in Nannup. The shift marked a return to the South West region after two decades in the city. "We’re originally from Busselton, but we’d been in Perth for about 20 years,” explained Julie....
Capturing Australia’s flora and fauna
16 July 2026
Blog
Inspired by Australia’s wildlife, Mark and Leanne White have always found solace in nature – a value which is deep rooted through their family and work. Walking along the main high street of Nannup, there is a noticeable palette of colours beaming out of the few windows that make up a gallery and a gift shop sitting side by side. "Our business Wild...
New advice for local institution
19 April 2022
Blog
On 1 July 2024, Business Local became SBDC Regional. While the name has changed, we’re still here providing you with free business advice and support in your area. Find your SBDC Regional provider . While navigating the uncertainty of COVID was a challenge for many small businesses, for popular Geraldton restaurant Skeetas, the pandemic proved a...
High pressure sales tactics – and how to handle them
29 May 2024
Blog
A false sense of urgency, manipulative tactics or any kind of aggression should be red flags when someone is trying to sell you something. Learn more about high pressure sales tactics and how you can avoid issues within your small business. Some sales training can involve not taking “no” for an answer, overcoming all objections or creating a sense...
Brewing up success at Leaf Bean Machine
19 September 2023
Blog
Family-owned and operated business, Leaf Bean Machine, has spent more than a decade taking their love of a good brew to the next level by focussing on being more than just a coffee roaster. Fleur and Brad Cassidy, the husband and wife team behind Leaf Bean Machine, created a three pronged product focus which gave rise to its trading name. They...
Top tips for successful tender submissions
12 September 2022
Blog
Tendering is the process of creating a formal offer (or ‘bid’) to supply goods, services or works as requested by a government agency or private organisation. Procurement and tender specialist Celia Jordaan also sees tendering as an opportunity to work out what you do well in your business and use that to your competitive advantage. Through her...
How to tell your customers about your price rise
10 June 2026
Blog
Deciding to raise your prices can be a big step for your business. The next crucial step is to make sure your customers know what’s changing, why and when your new pricing takes effect. If you’ve decided it’s the right time to increase your prices, it’s important to invest time in planning how to share the news of your new pricing. Our small...
Product or service problem? Here's what to do
20 November 2024
Blog
Made a purchase for your business that doesn’t work? Here’s what to do. In small business every dollar counts, and making smart purchasing decisions is crucial to keeping your business running smoothly and profitably. However, even with the best intentions, problems can arise with products or services you've purchased. We outline how to address any...
Self-employment opens the door to a second chance
22 March 2018
Blog
Self-employment is becoming an increasingly popular option in today’s tough job market, but have you considered the problems faced by those leaving prison when it comes to gaining employment? Finding a job is difficult for former inmates, and a lack of income and employment opportunities are major obstacles to re-assimilating back into society. To...
Managing your Cash Flow
Workshop

Actively monitoring and managing your cash flow is vital to tracking the financial health of your business. This practical and interactive workshop explains the process of cash flow planning, including methods and software available to help you.

Our 2019-20 Annual Report is launched
5 October 2020
Blog
The 2019-20 SBDC annual report is now published, highlighting our progress in supporting WA small business. Read our 2019-20 annual report online, or for a quick overview download the single page fact sheet. The report provides a full overview of our achievements last year, including: providing more than 58,000 services to small business clients...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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25 results for "Licences and permits"
  • Starting a business
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  • Leasing
  • Debt recovery
  • Resolving a dispute