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    The topics in this section cover most aspects of running a business and will help you to build up your knowledge.
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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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545 results for "Business information"
NDIS Practice and Capability
Workshop

This workshop focuses on strengthening your organisation’s practice quality, decision-making, and capability under the evolving NDIS framework.

Managing your overheads when payments are late
9 November 2020
Blog
If you supply products or services to other businesses, you may find that your clients seem to be deliberately prolonging paying your invoices to help control their own cash flow. However, even when this expected income hasn’t come in on time, you still have operating costs to meet in your business. Managing the impact of late payments on your...
Compulsory directorID introduced
30 November 2022
Blog
The Australian Taxation Office (ATO) has announced it won't take action on late directorID applications if you apply by 14 December 2022. Find out more. From 1 November 2021, you will need a director Identification Number (directorID) if you are the director of a company or want to become one. What is a directorID? A directorID is a unique 15 digit...
Don’t miss out on your “.au” website
10 August 2022
Blog
You may have received emails or reminders about registering the “.au” version of your business website. At first glance, it could appear to be yet another spam email – but there could be a legitimate opportunity for business owners in Australia if you act before the September deadline. Here are some common questions small business owners have about...
Life partners drive local plumbing excellence
20 August 2025
Blog
After two decades of working for others in the commercial plumbing and gas industry, Brian McDaid knew it was time for a change. Despite his established skills, knowledge and reputation, he felt that something was missing and needed a new professional challenge. “I thought I wanted to get out of plumbing, but when I started doing my own work, I...
Soups for all seasons from the Suppa Club
20 October 2023
Blog
Focusing on how to make use of surplus product has created a win-win situation for gourmet soup business, the Suppa Club. Founder David Kane set out to provide a product for those who craved pure, whole-foods, with the comfort of home-style cooking without the hassle, which gave rise to the Suppa Club. Focus on producing a ‘no-waste’ product David...
What to do if you’re struggling to pay rent
9 June 2022
Blog
Many small businesses are facing challenges because of increased costs, the ongoing impacts of COVID-19 and other economic factors. You might be one of many business owners who negotiated rent relief to manage the impact of the pandemic, now facing the prospect of paying back your deferred rent on top of meeting your ongoing rent and other business...
New advice for local institution
19 April 2022
Blog
On 1 July 2024, Business Local became SBDC Regional. While the name has changed, we’re still here providing you with free business advice and support in your area. Find your SBDC Regional provider . While navigating the uncertainty of COVID was a challenge for many small businesses, for popular Geraldton restaurant Skeetas, the pandemic proved a...
High pressure sales tactics – and how to handle them
29 May 2024
Blog
A false sense of urgency, manipulative tactics or any kind of aggression should be red flags when someone is trying to sell you something. Learn more about high pressure sales tactics and how you can avoid issues within your small business. Some sales training can involve not taking “no” for an answer, overcoming all objections or creating a sense...
Brewing up success at Leaf Bean Machine
19 September 2023
Blog
Family-owned and operated business, Leaf Bean Machine, has spent more than a decade taking their love of a good brew to the next level by focussing on being more than just a coffee roaster. Fleur and Brad Cassidy, the husband and wife team behind Leaf Bean Machine, created a three pronged product focus which gave rise to its trading name. They...
Top tips for successful tender submissions
12 September 2022
Blog
Tendering is the process of creating a formal offer (or ‘bid’) to supply goods, services or works as requested by a government agency or private organisation. Procurement and tender specialist Celia Jordaan also sees tendering as an opportunity to work out what you do well in your business and use that to your competitive advantage. Through her...
How to tell your customers about your price rise
10 June 2026
Blog
Deciding to raise your prices can be a big step for your business. The next crucial step is to make sure your customers know what’s changing, why and when your new pricing takes effect. If you’ve decided it’s the right time to increase your prices, it’s important to invest time in planning how to share the news of your new pricing. Our small...

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The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
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  • Licences and permits
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  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
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  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
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  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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