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    Business information
    The topics in this section cover most aspects of running a business and will help you to build up your knowledge.
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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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530 results for "Business information"
How to tell your customers about your price rise
29 August 2022
Blog
Deciding to raise your prices can be a big step for your business. The next crucial step is to make sure your customers know what’s changing, why and when your new pricing takes effect. If you’ve decided it’s the right time to increase your prices, it’s important to invest time in planning how to share the news of your new pricing. Our small...
Top tips for successful tender submissions
12 September 2022
Blog
Tendering is the process of creating a formal offer (or ‘bid’) to supply goods, services or works as requested by a government agency or private organisation. Procurement and tender specialist Celia Jordaan also sees tendering as an opportunity to work out what you do well in your business and use that to your competitive advantage. Through her...
High pressure sales tactics – and how to handle them
29 May 2024
Blog
A false sense of urgency, manipulative tactics or any kind of aggression should be red flags when someone is trying to sell you something. Learn more about high pressure sales tactics and how you can avoid issues within your small business. Some sales training can involve not taking “no” for an answer, overcoming all objections or creating a sense...
Compulsory directorID introduced
30 November 2022
Blog
The Australian Taxation Office (ATO) has announced it won't take action on late directorID applications if you apply by 14 December 2022. Find out more. From 1 November 2021, you will need a director Identification Number (directorID) if you are the director of a company or want to become one. What is a directorID? A directorID is a unique 15 digit...
Product or service problem? Here's what to do
20 November 2024
Blog
Made a purchase for your business that doesn’t work? Here’s what to do. In small business every dollar counts, and making smart purchasing decisions is crucial to keeping your business running smoothly and profitably. However, even with the best intentions, problems can arise with products or services you've purchased. We outline how to address any...
Kick off the New Year with your best foot forward
13 January 2025
Blog
As you dive into the new year in small business, it’s important to take stock of your achievements during the past 12 months and to set your business goals for 2025. We have put together a few tips to help ensure smooth sailing in the year ahead. Get on top of your finances Take some time to put your finances in order by reviewing your financial...
Increasing Revenue and Profitability
Workshop

This workshop will help you discover the key levers in your business and to develop initiatives and strategies to boost revenue and profitability.

Boosting Profitability
Workshop

Business inefficiencies can have a negative impact on your operating costs. Learn how to identify and reduce these inefficiencies for increased profitability.

Self-employment opens the door to a second chance
22 March 2018
Blog
Self-employment is becoming an increasingly popular option in today’s tough job market, but have you considered the problems faced by those leaving prison when it comes to gaining employment? Finding a job is difficult for former inmates, and a lack of income and employment opportunities are major obstacles to re-assimilating back into society. To...
Xero for Beginners
Workshop

Streamline your bookkeeping procedures with Xero, a cloud based accounting software system.

Increase your Reach on Facebook and Instagram
Workshop

Discover how you can use Facebook and Instagram to increase your business profile and generate more sales.

Managing your Cash Flow
Workshop

Actively monitoring and managing your cash flow is vital to tracking the financial health of your business. This practical and interactive workshop explains the process of cash flow planning, including methods and software available to help you.

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • Cyber security
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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