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    Business information
    The topics in this section cover most aspects of running a business and will help you to build up your knowledge.
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    • Starting and growing
      • Steps to starting a business
      • Essential business skills
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      • 8 steps to marketing your business
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      • Ending employment
      • Managing stress and anxiety
    • Dispute resolution
      • Avoiding disputes
      • Handling customer complaints
      • Writing a letter of demand
      • Resolving a dispute
      • Types of disputes we can help with
    • Exiting a business
      • Essential exiting tasks
      • Closing a business
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      • Producing alcoholic beverages
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    Business advisory
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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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524 results for "Business information"
Are you an 'ABN contractor' or employee?
27 February 2023
Blog
There’s a fine line between being a business contractor with an Australian Business Number (ABN) and being an employee. If you’re a contractor with your own ABN, read these tips to help make sure you’re being treated fairly and meeting your obligations. In some industries, for example in the construction industry, it’s common for businesses to...
Extended Christmas trading hours
29 October 2025
Blog
The State Government has approved extended trading hours for general retail shops in the Perth metro area in the lead up to Christmas. While businesses classed as small or speciality retailers can generally trade across whichever hours they choose, if you’re a small retailer that’s based in a shopping centre (and have to follow standard trading...
Changes that may affect your super
24 May 2019
Blog
It’s a situation that many small business owners have probably been in – when the business is feeling financial pressure you decide not to pay into your personal superannuation account. While this decision might provide short term relief, in the long run bypassing these super payments could impact on your ability to plan for a secure retirement. If...
Safety first: How to deal with a product safety recall
19 April 2023
Blog
Here’s your guide to what to do if a product you make, sell, import, distribute or otherwise work with in your business is recalled for safety reasons. Every business has a responsibility to make sure their products are safe for consumers, no matter where you are in the supply chain. This means that whether you manufacturer, import, distribute or...
Will the Great Resignation affect you?
4 January 2022
Blog
There are indications that a global trend termed ‘The Great Resignation’ will see more workers than usual quit their jobs following the COVID-19 pandemic. What could this mean for you? In 2021, a survey by consulting firm PwC Australia found that 38 per cent of workers wanted to find a new job in the next year, while people management platform...
Building your brand during disruption
16 December 2021
Blog
Even during a period of disruption, it’s important to keep your brand alive by letting people know that your business is still around, albeit with a different or reduced offering.
Managing refunds and replacements
15 December 2025
Blog
Having a clear refund and returns process can help you avoid being overwhelmed after the busy Christmas sales period. Here are some tips to help you get started.
How CPI is calculated for commercial leases
5 September 2024
Blog
If your rent is due to increase based on the consumer price index, here’s your guide to how it works and the calculations which could be used to work out your rent. The consumer price index (CPI) is a measure of how much the average costs of a fixed basket of goods changes over time. It is calculated quarterly and published by the Australian Bureau...
Making a claim under the Security of Payment Act
9 April 2025
Blog
The Building and Construction Industry (Security of Payment) Act 2021 (the Act) helps protect contractors in the construction industry from the risks of not being paid. Despite the protections provided by the Act, there may be times when contractors need to make a payment claim. Below is an overview of the process to follow, under the Act, to make...
What you need to know about the supply chain
5 September 2022
Blog
You may hear the term ‘supply chain’ a lot when it comes to the procurement and delivery of products or services – but what does it actually mean and how is it relevant to your business? What is a supply chain? A supply chain refers to the entire process of making and selling products, and can include steps such as: Sourcing raw materials Sourcing...
Focus on the details for smooth sailing
29 September 2023
Blog
For Ami Hackett, turning her ‘holiday job’ into a business launched her into the unknown, but keeping her business skills current helped her steer it through rough waters. Ami opened her self-named boat detailing and management business, Ami Marine, in Success in 2004 after an early career on the land in the wool industry. The marine business now...
Providing the goods in regional WA
11 May 2026
Blog
As an avid cook passionate about local produce, when Rom Blount moved to Collie in WA’s South West, she couldn’t find a shop that met her needs: a one stop shop where she could buy all the goodies she needed to make a great meal. Not one to let a small challenge put her off her culinary creations, Rom decided to start her own small business with...

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The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Buying a business
  • Franchising
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  • Importing
  • Exporting
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  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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25 results for "Licences and permits"
  • Starting a business
  • Business advice
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  • Leasing
  • Debt recovery
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