Even during a period of disruption, it’s important to keep your brand alive by letting people know that your business is still around, albeit with a different or reduced offering.
Having a clear refund and returns process can help you avoid being overwhelmed after the busy Christmas sales period. Here are some tips to help you get started.
Pricing your products and services can be challenging at the best of times – and it’s easy to make mistakes along the way. The good news is that with careful planning, research and the right pricing strategy in place, you could feel more confident with your pricing decisions. One of the SBDC’s experienced business advisers, Steve McLaren, has seen...
You may hear the term ‘supply chain’ a lot when it comes to the procurement and delivery of products or services – but what does it actually mean and how is it relevant to your business? What is a supply chain? A supply chain refers to the entire process of making and selling products, and can include steps such as: Sourcing raw materials Sourcing...
Great news! You don’t need to provide an on-site video arcade, unlimited holidays or free pet-sitting to be an employer of choice. With these simple ideas, you could create the kind of workplace and culture your team will love. You might spend a lot of time and effort attracting customers to your business – but how much have you invested in...
Here’s your guide to what to do if a product you make, sell, import, distribute or otherwise work with in your business is recalled for safety reasons. Every business has a responsibility to make sure their products are safe for consumers, no matter where you are in the supply chain. This means that whether you manufacturer, import, distribute or...
If your business sells any kind of unpackaged, ready-to-eat foods, it’s important to keep your customers safe from food-borne illnesses. Here’s what you need to know about the new food safety management standard introduced in Australia – and what action you need to take. It’s not pleasant to imagine the consequences for your customers, business and...
Are you finding it hard to work out how much you should be charging for your services? One of the most common questions we’re asked by new business owners is how much should they be charging per hour for their services. There are a number of factors to consider when setting an hourly rate. Here are our top tips if you are running a service-based...
If your rent is due to increase based on the consumer price index, here’s your guide to how it works and the calculations which could be used to work out your rent. The consumer price index (CPI) is a measure of how much the average costs of a fixed basket of goods changes over time. It is calculated quarterly and published by the Australian Bureau...
While some businesses have their peak season over the Christmas and New Year period, other businesses experience a lull or schedule a shutdown. If December and January are usually quiet for your business, you can plan ahead to make the most of your downtime. At the end of a busy year, it’s important to take some time to relax and recharge when...
New laws designed to create greater flexibility for companies to either restructure their operations to survive, or liquidate their company in a more orderly and less costly way, have now become law.
The cost of renting your premises can be one of the biggest overheads in your business, and can put the pressure on you when a rental increase is looming. Learn about market rent reviews and what you can do if you’re a tenant facing rising rental costs. The costs of being in business are rising because of inflation, interest rate rises and other...
