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    The topics in this section cover most aspects of running a business and will help you to build up your knowledge.
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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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329 results for "About the SBDC"
Financial processes and procedures
Content page

An overview of the key financial processes and procedures to set up as a business owner. This includes a business bank account, budget, establishing an accounting system, reviewing your accounts, providing credit and collecting outstanding debts.

Unfair contract terms
Content page

An overview of what is considered an unfair contract term. This guide also explains what your rights are so you know what to be aware of before signing an agreement with another business.

Business names
Content page

Overview of important factors you need to consider when deciding on a business name and, importantly, how to register your business name.

Cyber security
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Explains a variety of simple and and effective ways that you can protect your business information from cyber criminals.

Surviving in a construction zone
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A guide to help you prepare for construction work due to take place near your premises (eg. road works, water pipes).

Providing credit to customers
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Outline of the processes and procedures you can put in place to ensure you get paid on time. This includes setting payment terms, credit application processes, terms and conditions for providing goods and services as well as invoicing and payments.

Choosing a website professional
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Practical information to help you find the right website developer to help you create a website for your business.

Managing stress and anxiety
Content page

Explains the warning signs to look out for that stress and anxiety are starting to build up. Also includes the contact details of organiations that provide free support services for small business owners.

Contracts and agreements
Content page

Explains key areas of business contracts such as the essential elements of a contract, the general terms and structure of an agreement, what is considered an unfair contract term and what you need to know before signing a contract.

Business grants
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Information on where to source information on government grants for small businesses.

Doing Business with Government
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Handling customer complaints
Content page

Outlines a complaint handling procedure that you can adopt in your business to help you deal with complains consistently. 

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Business information
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  • Marketing
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  • Exiting a business
  • back
  • Starting and growing
  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • Cyber security
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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