In today’s competitive markets, you can’t afford to lose sales through poor customer service. Wow your customers with our tips on how to keep them happy.
Selling online involves more than just having a great product or service. You need to choose platforms that align with your target audience, business goals and budget. Here are some expert tips on making the most of Meta’s Facebook and Instagram for your business. Social media sales platforms are always evolving but according to digital marketing...
Food based businesses are a popular pursuit for many aspiring business owners. While the process of starting a business is generally the same regardless of your industry, starting a food based business does involve some additional steps. Here is an overview of the additional steps you’ll need to follow to start a food based business. Tip: We...
With spring in the air, now is the time to take stock of your business and get organised before the busy festive season
Are you finding it hard to work out how much you should be charging for your services? One of the most common questions we’re asked by new business owners is how much should they be charging per hour for their services. There are a number of factors to consider when setting an hourly rate. Here are our top tips if you are running a service-based...
If you’re one of the many small business owners across WA facing rising costs, uncertain economic conditions and the impact of inflation, you’re not alone. While you can’t control these factors, you can take action to help put your business in the strongest position possible. We asked one of our experienced business advisers, Brian Childs, for some...
Here is a run-down of the key changes taking effect from 1 July 2023 that are likely to have an impact on small business owners in Western Australia. New minimum wages The minimum wages for both the federal and state industrial relations systems will increase from the first pay on or after 1 July 2023. National minimum wage increase If your...
These days, the risk of data breaches isn’t just something big corporations need to think about. Here are some essential tips and actions to help you protect your data security for your small business. Some major data breaches have made the headlines recently – and, unfortunately, these are not likely to be the only major data leaks we’ll hear...
Search engine optimisation (SEO) is an important part of any marketing strategy, but how do you know if you’re getting value for money when paying someone to do your SEO? It’s a common situation many small business owners find themselves in. You know that SEO plays an important part in making sure your website can be found by potential customers...
Being aware of the early warning signs that your business may be in trouble will provide you with the best opportunity to take action and turn things around.
We understand that small businesses are facing an unprecedented time of disruption resulting from the coronavirus (COVID-19) pandemic. While sadly many businesses have no option other than to close their doors, here at the Small Business Development Corporation (SBDC) we are hearing about business owners who have been able to innovate and find a...
This workshop will provide an introduction to tax planning so you can look to make the most of your tax return.
