Overview
The National Disability Insurance Scheme (NDIS) operating environment is evolving and upcoming changes to the framework are increasing the emphasis on practice quality, participant experience and how providers demonstrate accountability through everyday decision making and operations.
This workshop focuses on building your business capability in response to recent NDIS reforms, rather than reacting to regulatory change. You will learn how a practical, systems based approach to examining participant experience, frontline and leadership decision making, and organisational learning influence service quality and business performance.
You will be introduced to practice reviews as a practical, continuous improvement tool to identify opportunities for improvement, embed learning and strengthen service delivery over time.
As expectations across the NDIS continue to rise, providers that invest early in practice quality, decision making systems and workforce confidence will be in a better position to operate effectively and sustainably, particularly in a market where many providers continue to operate at a minimum compliance level.
Main topics covered
- The practice foundations needed to support sustainable operations under the evolving NDIS framework.
- How recent NDIS reforms are shifting expectations from compliance-led activity to practice quality and organisational accountability.
- The differences between practice reviews, audits, incident reviews and investigations, and how practice reviews support service improvement.
- Why decisions are made at frontline and leadership levels and how organisational systems support or undermine good practice.
- Practical ways to strengthen consistency of practice, workforce confidence and decision making, organisational resilience beyond minimum compliance.
Who it’s for
This workshop is for NDIS providers looking to understand upcoming reforms to the scheme.
About the presenter
As the director of The MARQ Group, Gudrun Gilles partners with seasoned business owners and subject matter experts to deliver tailored information and resources to strengthen your management capabilities, fuel the growth of your enterprise and support you through the entrepreneurial journey.
Cost
$20
This workshop is offered at a reduced cost thanks to substantial funding from the Government of Western Australia.
What's included
- Access to the live workshop
- A recording of the workshop which you can access for up to seven days post event (online workshops only)
- Copies of any resources shared with attendees
When and where
Click on the book now button for more details about this workshop.
