Having a written cancellation policy is a must for businesses that offer services, to protect your business and stay on the right side of the law.
Significant changes to the Australian Privacy Act 1988 are on the horizon. They will impact how customer data is handled and bring increased scrutiny from regulators. Understanding and preparing for these reforms will be essential for WA small businesses to remain compliant and build trust with their customers. The Privacy Act 1988 (Privacy Act) is...
New laws impacting regulated workers and businesses and the road transport industry will come into affect from 26 August 2024. These changes aim to improve the working conditions of 'employee-like' workers performing digital platform work and regulated road transport contractors. Who are regulated workers? Regulated workers fall into two main...
In the 2025-26 financial year, the Australian Competition and Consumer Commission (ACCC) will prioritise enforcing compliance relating to credit card surcharges and merchant fees. Paying by card is convenient for customers, but it can cost your business in the form of merchant fees charged by your payment processor (such as a bank). If your...
Determining who will build your website is a big decision. Ideally you need someone you can relate to, who has a good track record, and can work to your budget. To increase your chances of selecting the right supplier, we suggest following our recommendations on how to find the best contractors for your business as well as these three top tips. 1 -...
Taking some small actions can often help ease a larger burden when it comes to managing your wellbeing.
A friend is not just a friend these days. Your business can have friends, followers, fans and other supporters in your local area and far beyond with so many social media apps available. There’s no doubt social media can be the perfect advertisement for your business, build your search engine optimisation (SEO) and help to attract new customers. It...
At the core of any successful small business lies a well designed business model. But what exactly is one, and how can it transform your vision into a thriving enterprise? Whether you are just starting out or refining an established business, understanding the building blocks of a business model is crucial to aligning your day to day activities...
We understand that small businesses are facing an unprecedented time of disruption resulting from the coronavirus (COVID-19) pandemic. While sadly many businesses have no option other than to close their doors, here at the Small Business Development Corporation (SBDC) we are hearing about business owners who have been able to innovate and find a...
Starting a business is a daunting task for anyone, but young business owners face unique challenges. In Western Australia, the entrepreneurial spirit is alive and well, with numerous opportunities for young people to innovate and create successful ventures. Here are some tips for young people considering starting their own business. Build your...
How can you effectively set goals in your business? We spoke to Trevor Flint, founder and director of Capstone Associates.
On 1 July 2024, the State Government’s new work health and safety regulations banning the manufacture, supply, and processing of engineered stone slabs and panels took effect in Western Australia. Here is what businesses that previously worked with engineered stone need to know. What is engineered stone? Engineered stone is a composite material...