Mediation
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An overview of our mediation service including who can access the service, the costs, benefits and how to apply for mediation.

Insurance
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An overview of the different aspects of business insurance that you need to consider, including workers compensation, assets, liability and more.

Types of employment
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Explains the different types of employment types and the wage and leave entitlements for each. This includes information on full-time, part-time, casual and fixed term employees as well as apprentices and trainees.

Support for WA small business owners
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10 tips for leasing business premises
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Securing a good lease is critical to your business success. These 10 tips will help you avoid costly mistakes.

Types of business premises
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Selecting the right location and premises for your business is a critical decision. Find out more about what you need to consider if you're locating your business from home, buying or leasing business premises, or using a mobile van, co-working space, incubator, market stall or pop-up shop.

Don’t make these credit card surcharge mistakes
18 June 2025
Blog
In the 2025-26 financial year, the Australian Competition and Consumer Commission (ACCC) will prioritise enforcing compliance relating to credit card surcharges and merchant fees. Paying by card is convenient for customers, but it can cost your business in the form of merchant fees charged by your payment processor (such as a bank). If your...
What can you really claim as a business tax deduction?
3 April 2023
Blog
As tax time draws nearer, you might be wondering what you can claim or ‘write off’ as a tax deduction this year. It’s important to know exactly what you can – and can’t – claim to avoid running into issues later. Our business adviser, Brian Childs, shares some of his top tips for small business owners around claiming tax deductions. Beware of...
Don’t make a hash of #hashtags – and other social media tips
16 July 2019
Blog
A friend is not just a friend these days. Your business can have friends, followers, fans and other supporters in your local area and far beyond with so many social media apps available. There’s no doubt social media can be the perfect advertisement for your business, build your search engine optimisation (SEO) and help to attract new customers. It...
What you need to know about the supply chain
5 September 2022
Blog
You may hear the term ‘supply chain’ a lot when it comes to the procurement and delivery of products or services – but what does it actually mean and how is it relevant to your business? What is a supply chain? A supply chain refers to the entire process of making and selling products, and can include steps such as: Sourcing raw materials Sourcing...
What you need to know about Payday Super
7 May 2026
Blog
The Federal Government has announced changes to superannuation guarantee payments which may impact small business owners in Western Australia. Payday Super will change both the timing of super payments and the way super is calculated and reported through payroll systems. From 1 July 2026, superannuation guarantee payments must be paid to employees...
3 tips for hiring a website developer
7 February 2019
Blog
Determining who will build your website is a big decision. Ideally you need someone you can relate to, who has a good track record, and can work to your budget. To increase your chances of selecting the right supplier, we suggest following our recommendations on how to find the best contractors for your business as well as these three top tips. 1 -...