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Turn to us for free small business advice in Western Australia
Phone: 133 140
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Website: www.smallbusiness.wa.gov.au

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About the SBDC
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Information about the SBDC, including our governance framework, Small Business Commissioner, SBDC Board and facts and stats about the sector in Western Australia.

Email marketing
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Understand the process of setting up email marketing and the rules you need to comply with.

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Writing a letter of demand
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Explains what to include when writing a letter of demand and provides access to our free template that you can download and use to recover a debt and save on legal costs.

Selling a franchise
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Selling a franchise is different to selling a ‘standard’ business. This page provides an overview of key information you need to know when selling a franchise.

Choosing suppliers
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Establishing positive and mutually beneficial relationships with suppliers is crucial to the success of your business. This guide provides an overview of how you can find the right suppliers for your business.

How to claim compensation for disruption caused by landlord’s works
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You may be entitled to compensation if your landlord has undertaken work that has disrupted your business. This guide provides an overview of the situations when you may be entitled to claim compensation and the process you need to follow.

Dispute resolution service
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Find out more about the SBDC's dispute resolution service that can help you resolve a problem with another business or a government department.

Providing credit to customers
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Outline of the processes and procedures you can put in place to ensure you get paid on time. This includes setting payment terms, credit application processes, terms and conditions for providing goods and services as well as invoicing and payments.

Legal responsibilities
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Explains the legal obligations of a business owner in key areas such as business structures and registrations, selling goods and services, contracts, employing staff and more.

Small Business Friendly Local Governments
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Find out more about the initiative and see which Local Governments have signed our Small Business Friendly Alliance.

Small Business Friendly Projects
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Find out more about the work we are doing to minimise the impact of construction on small businesses by providing a practical framework for government organisations and industry.

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • back
  • Starting and growing
  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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