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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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382 results for "What we do"
Life partners drive local plumbing excellence
20 August 2025
Blog
After two decades of working for others in the commercial plumbing and gas industry, Brian McDaid knew it was time for a change. Despite his established skills, knowledge and reputation, he felt that something was missing and needed a new professional challenge. “I thought I wanted to get out of plumbing, but when I started doing my own work, I...
2021 Business Expectations survey results
19 March 2021
Blog
Each year we ask small business owners what they expect for the forthcoming year via our Business Expectations survey. Here's what they had to say.
WA Government 2026-27 budget: the small business lens
21 May 2026
Blog
Each year as the annual budget is handed down, there is a conversation about what’s in it for small businesses. While much of the analysis focuses on programs that are directly targeting SMEs, it is worth looking beyond the headline measures at how some of the investments open the doors for small businesses, either as part of the supply chain...
How to prepare for Single Touch Payroll
2 May 2019
Blog
The way you report employee payments and superannuation is set to change, with the Federal Government passing legislation to extend Single Touch Payroll (STP) to all employers. Under the requirements of STP, you’ll need to report payments such as salaries and wages, pay as you go (PAYG) withholding and superannuation directly to the Australian...
Are you an 'ABN contractor' or employee?
27 February 2023
Blog
There’s a fine line between being a business contractor with an Australian Business Number (ABN) and being an employee. If you’re a contractor with your own ABN, read these tips to help make sure you’re being treated fairly and meeting your obligations. In some industries, for example in the construction industry, it’s common for businesses to...
Creating your future with the SBDC
27 January 2026
Blog
After a workplace injury, Mandurah based artist Kate Capone discovered how powerful creativity was in her healing journey. With a background in teaching and a passion for helping people, her next steps were clear. Kate’s experience with art therapy inspired her to create A Brush with Fun – a space where NDIS participants and people navigating...
Handling residential noise complaints: Tips for hospitality businesses
16 June 2025
Blog
If you run a hospitality or entertainment business near residential areas, you may have received noise complaints in the past. Running a bar, pub, live music venue, or other hospitality or entertainment business likely means you’re contributing to the vibrancy and culture of your local community. However, problems can arise, if your business is...
5 pricing mistakes and how to avoid them
15 July 2025
Blog
Pricing your products and services can be challenging at the best of times – and it’s easy to make mistakes along the way. The good news is that with careful planning, research and the right pricing strategy in place, you could feel more confident with your pricing decisions. One of the SBDC’s experienced business advisers, Steve McLaren, has seen...
Understanding Cash Flow, Profits and Budgets
Workshop

Gain an understanding of your business financials and learn how to use these numbers for improved business decision making.

Local government grants giving small businesses gusto
9 September 2022
Blog
Small Business Friendly local governments are working to support their local business community and create exciting spaces and events, through a variety of grants. The City of Cockburn, Town of Claremont and City of Perth – all members of the SBDC’s Small Business Friendly program - have been rolling out grants to their local small businesses...
Help for businesses in financial distress
30 May 2025
Blog
Free financial counselling services are available to help small business owners who need information about managing debt or are in financial distress. Financial challenges are often cited as the biggest cause of anxiety for small business owners. Some industries, such as wholesale trade and accommodation and food services are more prone to feeling...
Beware of business email compromise scams
26 March 2026
Blog
You’ve probably heard of phishing, where cyber criminals send texts, emails or social media posts which appear to be from individuals or organisations you think you can trust. Business email compromise takes phishing one step further. Using phishing techniques, cyber criminals can steal information such as log in and financial details by...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Importing
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  • back
  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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