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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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382 results for "What we do"
More than just an escape to the country
28 July 2026
Blog
Julie and Wayne May made a homecoming of sorts in 2018, when they made the move back from Perth to a slice of paradise nestled by the bank of the Blackwood River in Nannup. The shift marked a return to the South West region after two decades in the city. "We’re originally from Busselton, but we’d been in Perth for about 20 years,” explained Julie....
Disaster recovery tips for small business
4 September 2025
Blog
The impact of an unexpected event, such as a fire, flood or major building damage, can have a devastating effect on a small business. When these situations occur, it can often be difficult to know what to do first. If your business has been disrupted by an unexpected event, here are some steps to follow to help you assess the situation, minimise...
Things to investigate before buying a franchise
11 March 2024
Blog
Buying a franchise can be a great pathway to running your own business. Before signing on, make sure you’ve sought advice and considered these seven key areas.
How to Write a Business Plan
Workshop

A business plan is a valuable document for business owners as it helps you clarify your thinking, set a tone and direction for your business and gain a deeper understanding of your market.

Media release: Small business support lands in Exmouth after Cyclone Narelle
9 April 2026
Blog
Small businesses across the Pilbara, Gascoyne and Mid-West are facing significant disruption and financial pressure in the wake of Severe Tropical Cyclone Narelle, with many now beginning the difficult task of assessing damage and getting back on their feet. The Small Business Development Corporation (SBDC) will have advisers on the ground in...
5 ways to nail business networking
7 January 2021
Blog
Have you been avoiding networking to build business relationships? Read our five easy ways to make it work for you.
1 July 2023 changes that may affect your business
26 June 2023
Blog
Here is a run-down of the key changes taking effect from 1 July 2023 that are likely to have an impact on small business owners in Western Australia. New minimum wages The minimum wages for both the federal and state industrial relations systems will increase from the first pay on or after 1 July 2023. National minimum wage increase If your...
3 ways Fair Work changes could impact your business
16 December 2022
Blog
You may have heard about recent changes to the Fair Work Act 2009. Here’s an overview of three changes that could impact you, your employees and your business operations. The Australian Department of Employment and Workplace Relations has announced updates to the Fair Work Legislation Amendment (Secure Jobs, Better Pay) Act 2022. This was formerly...
Why your business needs Workers’ Compensation insurance
25 July 2022
Blog
If your small business employs workers, including contractors or sub-contractors, it’s compulsory for you to have workers’ compensation insurance. Here’s what you need to know to protect your business from hefty fines or other serious consequences. No matter how careful you are, work-related injuries and illnesses can happen. If your business...
Fast-paced growth from a healthy foundation
8 March 2022
Blog
United by a dream to “do aged care differently”, nurses Julie Arnould and Carole Bain launched their business, Perth Care + Companion Company, in 2019. Fast forward just three years and Perth Care + Companion Company (PCCC) now employs more than 100 healthcare workers, with around 90 per cent of them women. The business was recognised as a state...
Adding the sparkle to small business
30 April 2026
Blog
After years working in the offshore oil and gas industry with long swings and time away from home, starting a family inspired Paul Belczowski's decision to become his own boss. Seeing a big gap in the car detailing industry, Paul saw an opportunity to open his own boutique studio specialising in high end automotives. Diamond Detailing was born from...
Free market research and industry data
11 June 2024
Blog
All new businesses start with an idea. Conducting thorough research during the business start-up phase can help you discover if you’re on the right road to success. We know there are a number of costs associated with starting and running a business, so we encourage you to make use of the wide range of free information and resources available to...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
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  • Buying a business
  • Franchising
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  • Importing
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  • back
  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
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  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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