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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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395 results for "What we do"
How to get ready for WA’s single-use plastics ban
22 August 2024
Blog
Find out more about the ban on single use plastics and what you can do to get your business ready.
Avoid future headaches by making dispute resolution plans today
3 June 2025
Blog
Do you have a plan for managing disputes that may arise in business? If not, we explain why it’s worth considering and how to get started. Whether it’s an issue with invoicing, a potentially problematic customer, a dispute with your business partner, or a conflict about a tenancy agreement, managing disputes in your business can be stressful...
The hidden risks of being an underinsured business
11 December 2025
Blog
If you’ve taken a 'set and forget' attitude to your small business insurance, it could be time to rethink your strategy. It’s important to make sure you have the right cover in place to suit your business, and to recognise how your structure, operations and exposure to risk can change over time. For many small business owners, insurance is...
How to get your business found online
21 July 2026
Blog
Not every small business has the time or money to invest heavily in paid search marketing – but there are some simple strategies you can try to boost your online presence. Jordan Lomax is the director of The Social Lab and an expert on the changing landscape of search engine marketing in our increasingly AI-centred world. We asked Jordan how she...
Advice helps business pursue opportunities
12 April 2022
Blog
On 1 July 2024, Business Local became SBDC Regional. While the name has changed, we’re still here providing you with free business advice and support in your area. Find your SBDC Regional provider . Nearly 10 years into their business, Maggie and Bryan Jacobs realised they were missing out on opportunities to expand their trade. The owners of...
Common business disputes and how to handle them
26 March 2024
Blog
If your business is involved in some kind of a dispute, you’re not alone – and help is available. Here are some of the most common disputes in small business, followed by what you can do about them. Contractual disputes A common example of a contractual dispute is when you may have paid upfront for services that you haven’t yet received, such as a...
Make a smart choice about where your business goes
14 April 2021
Blog
Government agencies play an important role in our economy when procuring products and services. While big business is often in the headlines, small businesses account for most of the businesses in Western Australia — 97 per cent. They are major contributors to the economy, generating more than $50.1 billion in private sector activity each year. You...
Subcontractors: How to get your retention paid
23 January 2020
Blog
Withholding retention payments in construction can affect subcontractors’ cash flow and profitability. Often used in the construction industry, retention is a fixed percentage of the total payment due for a contract, withheld for a period after the work is completed. It’s there to make sure that the contractor or subcontractor properly completes...
Measuring ingredients for business growth
27 April 2022
Blog
On 1 July 2024, Business Local became SBDC Regional. While the name has changed, we’re still here providing you with free business advice and support in your area. Find your SBDC Regional provider . For self-taught bakers Sam Dawson and Rhiannon Moon, their successful business story has hinged on ingenuity, opportunity and sheer hard work – all in...
Passion for safety inspires business solution
16 December 2025
Blog
Ten years ago, Ben Kraucevs bought a new home with a garden bore out the front. He searched high and low for a bore cover that was affordable, lockable and complied with Australian safety standards, but he couldn’t find one. So, he decided to make it himself. “I started working in my garage making different prototypes because I really wanted to...
Smart strategies to tackle rising business costs
16 July 2025
Blog
Right now, you might be wondering how your business will cope with the pressures of inflation, supply chain disruptions, wage increases and the complexities of global trade, including tariffs. We spoke with seasoned business consultant Trevor Flint, who shared practical strategies to help you stay ahead of rising costs while supporting your growth...
How to tell your customers about your price rise
10 June 2026
Blog
Deciding to raise your prices can be a big step for your business. The next crucial step is to make sure your customers know what’s changing, why and when your new pricing takes effect. If you’ve decided it’s the right time to increase your prices, it’s important to invest time in planning how to share the news of your new pricing. Our small...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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