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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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395 results for "What we do"
5 tips for starting a consulting business
21 July 2020
Blog
Thinking about using your know-how to start your own consulting business? Here are some important things to consider to help you make a business from your expertise.
How CPI is calculated for commercial leases
5 September 2024
Blog
If your rent is due to increase based on the consumer price index, here’s your guide to how it works and the calculations which could be used to work out your rent. The consumer price index (CPI) is a measure of how much the average costs of a fixed basket of goods changes over time. It is calculated quarterly and published by the Australian Bureau...
10 things to ask before you consider a loan
7 June 2018
Blog
Did you know that bubble wrap was originally sold as a textured wallpaper? As history has shown us, it wasn’t a viable product for its intended customers. The success of online business ideas or other small business ideas will always depend on a range of factors. Some factors are out of your control, such as interest rates, tax brackets and the...
Talking to your local government about your new premises
11 April 2022
Blog
Many small business owners are unaware that they may be required to obtain various local government approvals for their new premises, to ensure they are operating in compliance with the relevant planning, building and health legislation. Here’s how to avoid costly and disruptive mistakes. It’s an exciting time for your business. You have a strong...
Taking your side hustle full time
8 July 2025
Blog
Many small businesses start as a hobby business or ‘side hustle’ which you might run in your spare time while holding a job with another employer. Setting your own hours and being your own boss might sound like a dream when you’re working while running a business on the side – but it’s important to make an informed decision before you decide to...
On the cutting edge of boutique accommodation
24 March 2026
Blog
Cameron Kissell knew that working as a FIFO tradesman wasn’t something he wanted to do forever. With the purchase of a large block of land, he and his wife Clare set their sights on business ownership. Their journey wasn’t an easy one, with lots of twists and turns along the way. But today, the couple are proud business owners, operating Edge...
Preparing your business for a natural disaster
17 February 2026
Blog
Bushfires, cyclones and floods have already affected many WA businesses, and as our climate continues to change, these risks are becoming more frequent and less predictable. Make sure you have the proper plans in place to protect your business - including your employees, customers, premises and documents. It’s not easy to think about what would...
4 tough conversations worth having in business
21 May 2025
Blog
Nobody likes an awkward conversation. As tough as it may be, it’s hard to avoid difficult conversations when you’re in business. Here are some tips to help you plan ahead and ensure difficult conversations run smoothly and calmly. Difficult conversation #1: A client hasn’t paid you When you spend so much of your time working to attract new clients...
Journey out of disruption: Viaje Coffee
11 October 2021
Blog
With prime position in the lobby of a busy inner-city building, Viaje Coffee was thriving under the management of Hugh Nguyen and his business partner Wayne Kang. “Before the pandemic, our business was going well,” said Hugh. “Viaje Coffee had a very loyal customer base and our business was growing. Then, COVID had a massive impact. The building...
Brewing up business: Someday Somehow
24 February 2026
Blog
Someday Somehow Brewing in Vasse, on the outskirts of the City of Busselton, is the passion project of Ryan White, who, after a decade of winemaking, ‘saw the light’ and made the switch to brewing beer. Launched in 2024, Someday Somehow is a small boutique brewery that proudly produces gluten free beers and non-alcoholic beverages. Due to the...
From farmers markets to supermarkets: the Urban Forager journey
3 October 2024
Blog
Lou Corteen’s journey into the world of food manufacturing began with a simple compliment. “A friend raved about my green tomato chutney and told me I should sell it. I thought, ‘Yeah, OK, that’s what I’m going to do,” Lou recalls with a laugh. From that spark, Urban Forager was born, starting as a small venture at local farmers markets. Lou’s...
4 vital questions to ask before you buy a business
13 October 2025
Blog
Before you buy a business, it’s important to complete a risk assessment to make sure you’re not about to get into a risky business. Buying an established business can be an exciting way to make money, be your own boss and enjoy new challenges as a small business owner. It only takes a quick online search to find hundreds of 'business for sale' ads...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • back
  • Marketing
  • 8 steps to marketing your business
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  • Market research
  • The 6 Ps of marketing
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  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
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  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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