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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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372 results for "What we do"
On the cutting edge of boutique accommodation
24 March 2026
Blog
Cameron Kissell knew that working as a FIFO tradesman wasn’t something he wanted to do forever. With the purchase of a large block of land, he and his wife Clare set their sights on business ownership. Their journey wasn’t an easy one, with lots of twists and turns along the way. But today, the couple are proud business owners, operating Edge...
Taking your side hustle full time
8 July 2025
Blog
Many small businesses start as a hobby business or ‘side hustle’ which you might run in your spare time while holding a job with another employer. Setting your own hours and being your own boss might sound like a dream when you’re working while running a business on the side – but it’s important to make an informed decision before you decide to...
4 tough conversations worth having in business
21 May 2025
Blog
Nobody likes an awkward conversation. As tough as it may be, it’s hard to avoid difficult conversations when you’re in business. Here are some tips to help you plan ahead and ensure difficult conversations run smoothly and calmly. Difficult conversation #1: A client hasn’t paid you When you spend so much of your time working to attract new clients...
Preparing your business for a natural disaster
17 February 2026
Blog
Bushfires, cyclones and floods have already affected many WA businesses, and as our climate continues to change, these risks are becoming more frequent and less predictable. Make sure you have the proper plans in place to protect your business - including your employees, customers, premises and documents. It’s not easy to think about what would...
Journey out of disruption: Viaje Coffee
11 October 2021
Blog
With prime position in the lobby of a busy inner-city building, Viaje Coffee was thriving under the management of Hugh Nguyen and his business partner Wayne Kang. “Before the pandemic, our business was going well,” said Hugh. “Viaje Coffee had a very loyal customer base and our business was growing. Then, COVID had a massive impact. The building...
From farmers markets to supermarkets: the Urban Forager journey
3 October 2024
Blog
Lou Corteen’s journey into the world of food manufacturing began with a simple compliment. “A friend raved about my green tomato chutney and told me I should sell it. I thought, ‘Yeah, OK, that’s what I’m going to do,” Lou recalls with a laugh. From that spark, Urban Forager was born, starting as a small venture at local farmers markets. Lou’s...
Brewing up business: Someday Somehow
24 February 2026
Blog
Someday Somehow Brewing in Vasse, on the outskirts of the City of Busselton, is the passion project of Ryan White, who, after a decade of winemaking, ‘saw the light’ and made the switch to brewing beer. Launched in 2024, Someday Somehow is a small boutique brewery that proudly produces gluten free beers and non-alcoholic beverages. Due to the...
4 vital questions to ask before you buy a business
13 October 2025
Blog
Before you buy a business, it’s important to complete a risk assessment to make sure you’re not about to get into a risky business. Buying an established business can be an exciting way to make money, be your own boss and enjoy new challenges as a small business owner. It only takes a quick online search to find hundreds of 'business for sale' ads...
The image of success: Lessons from buying an established business
26 October 2022
Blog
Buying an established business can represent a huge challenge – and a huge opportunity. Dr Vanessa Atienza-Hipolito bought a long-standing health business eight years ago and has discovered there is always more to learn. While many business stories begin as an idea that sparks a start-up, small business success stories can take other forms too. In...
Every project is a win: A small business story
21 October 2022
Blog
Having the right mindset is key to success in small business. Adwoa Abban sees every project as a win – and has used a range of our SBDC services to set up, expand her knowledge and grow her business. Quantum Phases Consortium is an independent cost, contracts and claims consultancy based in Perth. Adwoa Abban, the principal consultant and owner of...
Your business is safe with the SBDC
11 March 2026
Blog
For 20 years, the mining town of Collie in WA's South West was without a safety store, meaning local businesses relied on getting their equipment elsewhere. After identifying a big gap in the market, Alecia Swan and her husband decided to change things with their business, Partners in Safety. A mechanical fitter by trade, Alecia was juggling...
The benefits of entering business awards
3 December 2020
Blog
Have you ever thought about entering a business award? We spoke to multi award-winning business owner, Ryan Mossny, about the benefits and tips for success.

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • Cyber security
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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