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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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395 results for "What we do"
Landlords and tenants urged to do the right thing
28 April 2020
Blog
Our Small Business Commissioner, David Eaton, is calling on small business tenants and landlords to work together during this difficult time.
The ups and downs of being a small business owner in WA
29 October 2021
Blog
Running a business brings with it a number of risks and rewards. We asked members of our Facebook group, I’m a small business owner in Western Australia, what the best and worst things are about running their business. Here is some of their collective wisdom… It gives you a sense of purpose One of the overwhelming positives of running a small...
Business health check: Dial-A-Doctor
15 December 2021
Blog
Mike Dale used the PIVOT program to recharge Dial-A-Doctor.
Here are 3 things to do if goods are left on your business premises
7 March 2025
Blog
As a business owner, there might be times when you have uncollected goods from your customers sitting on your premises. This might include furniture or equipment left behind in a space, or something your customer never came back to collect, such as a watch or even a car left for repairs which turned out to be more than the value of the item itself...
Does personal services income apply to you?
23 April 2025
Blog
Personal services income (PSI) can be earned in just about any industry, and can attract special tax rules. PSI is defined by the Australian Taxation Office (ATO) as income that is mainly a reward for your personal efforts or skills. It can be earned in almost any industry or job and can affect the tax obligations and the deductions you can claim...
Doing business differently: Aspen Coaching, Mt Hawthorn
14 May 2020
Blog
Aspen Coaching is a two year old movement coaching business, based in Mt Hawthorn. We find out how they have been doing business differently during the coronavirus restrictions.
Audit your Business Website
Workshop

Review your website using a simple audit checklist to identify quick improvements that can help customers understand your business, find the information they need and take action.

Will the 3G shutdown affect your business?
16 October 2024
Blog
As Australia transitions to faster mobile networks, a significant change is underway with the shutdown of 3G services. We look at the challenges that could be posed for businesses and offer some practical steps to ensure a smooth transition. What is 3G? Launched in 2003, 3G (which stands for the third generation of mobile networks) enabled mobile...
Build Confidence and Overcome Self Doubt
Workshop

This empowering and practical workshop explores how self doubt and limiting beliefs can affect your business, with strategies to reframe negative thinking.

Top tips for successful tender submissions
12 September 2022
Blog
Tendering is the process of creating a formal offer (or ‘bid’) to supply goods, services or works as requested by a government agency or private organisation. Procurement and tender specialist Celia Jordaan also sees tendering as an opportunity to work out what you do well in your business and use that to your competitive advantage. Through her...
From freelance to full-time: A reel business
31 October 2022
Blog
Starting his business five years ago and completing nearly 20 of our SBDC business skills workshops so far, Laundon Peacock is someone who loves to learn! Here he shares some of his experiences and lessons from his videography business, LP Visuals. Laundon Peacock launched his small business, LP Visuals, while he was a university student. What...
Why business owners need to embrace lifelong learning
20 September 2021
Blog
Business owners who constantly learn new skills will be the ones who adapt best in a changing environment

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Steps to starting a business
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  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Identify your target market
  • Market research
  • The 6 Ps of marketing
  • Marketing channels
  • Analyse your marketing performance
  • back
  • Digital
  • Essential digital skills
  • Assess your digital capability
  • Artificial intelligence
  • Cyber security
  • Business websites
  • E-commerce
  • Social media
  • Email marketing
  • Data collection and privacy
  • Online reviews
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Industry information
  • Producing alcoholic beverages
  • Starting a food business
  • Defence industry opportunities
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Building Industry Hotline
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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