Leadership and Management Essentials
Workshop

Learn what it takes to lead your small business towards success using a combination of leadership and management skills.

Building resilience: Esteem Dance
7 December 2021
Blog
Carrie-Anne Forsyth of Esteem Dance joined the PIVOT program and transformed her business.
Taking your side hustle full time
8 July 2025
Blog
Many small businesses start as a hobby business or ‘side hustle’ which you might run in your spare time while holding a job with another employer. Setting your own hours and being your own boss might sound like a dream when you’re working while running a business on the side – but it’s important to make an informed decision before you decide to...
Setting and Achieving Goals
Workshop

Understanding how to set and achieve goals is the key to business and personal success. This workshop will teach you how to achieve more than you thought possible.

A Practical Introduction to Cyber Security
Workshop

With around half of cyber-attacks now targeting small businesses, protecting your information and data has never been more critical to the sustainability and competitiveness of your business. This workshop will arm you with the key skills and knowledge to protect your business.

Lift your Marketing with Generative AI Tools
Workshop

Transform your marketing with the use of generative AI. Learn the AI tools and strategies to create compelling content, visuals and campaigns effortlessly.

Designing your Customer Service Experience
Workshop

Create a customer service experience your customers remember. In this practical workshop, you’ll map your customer journey, learn how to wow customers at key moments and leave with a clear action plan to implement.

Fit out for the future: Masonex Building
17 November 2021
Blog
Julia ‘Jools’ Nesbitt is the Co-Director of Masonex Building, a family shop fitting business she runs with her husband Mick. The registered building business, offering retail shop fit-outs, de-fits and store maintenance, was busy and in demand before COVID affected their environment. “Before COVID came around, we always had plenty of work,” said...
Dialling into a WA success story
14 July 2023
Blog
At a recent Founders, Leaders and Lawyers business event hosted by HHG Legal, I had the opportunity to catch up with Michael Malone, WA entrepreneurial legend and founder of iiNet. If you are not familiar with the story, Michael was finishing his studies at UWA in 1993 and realised that the end of university, meant the end of his internet access...
Journey out of disruption: Viaje Coffee
11 October 2021
Blog
With prime position in the lobby of a busy inner-city building, Viaje Coffee was thriving under the management of Hugh Nguyen and his business partner Wayne Kang. “Before the pandemic, our business was going well,” said Hugh. “Viaje Coffee had a very loyal customer base and our business was growing. Then, COVID had a massive impact. The building...
New reports show positive signs as 2020 ends
16 December 2020
Blog
On a national and local front, there are strong signs of economic and business recovery as we head towards the end of a challenging year. Two publications released over the past month report very positive signs of recovery for our small business sector in WA. On a national level, the Small Business Counts report was released by the Australian Small...
The difference between a contractor and an employee
1 November 2024
Blog
Whether you’re an employer or a person who considers themselves self-employed, it’s important to know the difference between what the Australian Taxation Office (ATO) sees as an employee and a contractor to ensure you are meeting your tax and super obligations. Many people believe that a worker is automatically a contractor if they have specialist...