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    Business information
    The topics in this section cover most aspects of running a business and will help you to build up your knowledge.
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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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401 results for "Business information"
Unfair contract terms
Content page

An overview of what is considered an unfair contract term. This guide also explains what your rights are so you know what to be aware of before signing an agreement with another business.

Grants administered by the SBDC
Landing page

Information on grants, including those administered by the SBDC, for eligible small business owners in Western Australia.

Insurance
Content page

An overview of the different aspects of business insurance that you need to consider, including workers compensation, assets, liability and more.

Handling customer complaints
Content page

Outlines a complaint handling procedure that you can adopt in your business to help you deal with complains consistently. 

Preparing for the mediation session
Content page

Learn what to expect when attending a mediation session facilitated by the SBDC's dispute resolution service.

Starting a side hustle
Content page

An overview of the seven steps to follow if you would like to start a 'side hustle' business.

Understanding commercial leases
Content page

Explains the key terms in commercial leases that all business owners need to understand. This includes rent reviews, permitted use, costs, repair and maintenance and more.

Hiring a lawyer
Content page

Explains the situations when you may need a lawyer as well as key things to consider when choosing a lawyer to represent your business.

Resolving leasing problems
Content page

Information to help you resolve leasing issues with your landlord. Includes likes to useful resources on what you need to know when leasing business premises.

How to claim compensation for disruption caused by landlord’s works
Content page

You may be entitled to compensation if your landlord has undertaken work that has disrupted your business. This guide provides an overview of the situations when you may be entitled to claim compensation and the process you need to follow.

Writing a letter of demand
Content page

Explains what to include when writing a letter of demand and provides access to our free template that you can download and use to recover a debt and save on legal costs.

Choosing a financial lender
Content page

Practical tips to help you find the right financial lender to fund your business.

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • Cyber security
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
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  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
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  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
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  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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