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    The topics in this section cover most aspects of running a business and will help you to build up your knowledge.
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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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530 results for "Business information"
How to prepare an invoice
5 March 2024
Blog
Invoicing - something every business owner needs to know how to do, but are you getting it right? As a business owner, you’re required to provide proof of purchase within seven days and a tax invoice within 28 days of it being requested or having supplied goods and/or services.. Getting your invoicing right will not only save time, but will also...
Coffee with the best bouquet
8 December 2023
Blog
Market research is essential for anyone looking to go into business, according to East Victoria Park business owner Shellie Attwood. “Don't just open something without looking around in the neighbourhood to see what is already there,” she advised. Shellie is the owner of Greenbunch, a florist, café and plant store along the popular hospitality...
Free market research and industry data
11 June 2024
Blog
All new businesses start with an idea. Conducting thorough research during the business start-up phase can help you discover if you’re on the right road to success. We know there are a number of costs associated with starting and running a business, so we encourage you to make use of the wide range of free information and resources available to...
6 tips to handle job applications
20 March 2019
Blog
If you’re a small business owner with limited resources, recruiting new staff can be a demanding exercise. To help you get through the process in a timely manner, we’ve put together tips to help you sort through job applications, run interviews and, most importantly, find the right person for the job. Identify the skills required Write down exactly...
Does personal services income apply to you?
23 April 2025
Blog
Personal services income (PSI) can be earned in just about any industry, and can attract special tax rules. PSI is defined by the Australian Taxation Office (ATO) as income that is mainly a reward for your personal efforts or skills. It can be earned in almost any industry or job and can affect the tax obligations and the deductions you can claim...
Tips for hiring your first employee
15 April 2024
Blog
Once you’ve developed your business plan, successfully launched your business and are starting to enjoy life as an entrepreneur, you may be thinking about the best ways to take your business to the next level. Whether you work from home or from other premises, one way to get more done in your business is to hire some extra hands to help. Hiring...
Understanding your target market
6 December 2021
Blog
Trying to promote your product or service to everyone can be costly and can miss the mark. Knowing who your ideal customer is (based on certain characteristics) will help to focus your marketing efforts on those who are willing to pay for your product or service. It will also help you to work out if there are enough of your ideal customers to make...
New regulations for the tow truck industry
28 January 2025
Blog
If you’re running a tow truck business, you may be impacted by new industry regulations. As part of the Towing Services Bill 2024, a range of towing industry reforms are being rolled out in a staged approach. The first stage of changes, which relates to capped fees and maximum charges, took affect on 10 January 2025. New requirements for tow truck...
Getting started on social media
23 April 2024
Blog
Not sure where to start when it comes to promoting your business on social media? Social media can seem overwhelming, but fortunately there are a few basic principles that can help guide you through the ‘getting started’ stages. The golden rule of social media is to engage with your target market on their preferred platform, using relevant and...
5 top tips for hiring Christmas casuals
27 November 2024
Blog
At this time of year, it’s common for businesses to take on extra staff to help them through the busy festive period. We asked our business adviser, Gudrun Gilles, for tips about hiring casual staff over the festive period. Here are Gudrun's top tips to help you make the most of hiring casual staff for your business. Tip #1: Be prepared Taking on a...
Managing your cash flow
2 May 2025
Blog
We’ve all heard the saying that ‘cash is king’, but despite the popularity of this phrase cash flow is an area of business that is often neglected. Being able to effectively manage your cash flow is key to the long term survival of your business. It will also allow you to maintain enough working capital to operate through quiet periods. Your cash...
What to include in your cancellation policy
8 February 2022
Blog
Having a written cancellation policy is a must for businesses that offer services, to protect your business and stay on the right side of the law.

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The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
  • Business planning
  • Licences and permits
  • Business structures
  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • Cyber security
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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