Deciding to raise your prices can be a big step for your business. The next crucial step is to make sure your customers know what’s changing, why and when your new pricing takes effect. If you’ve decided it’s the right time to increase your prices, it’s important to invest time in planning how to share the news of your new pricing. Our small...
We regularly hear from small business owners who have been asked to pay for government information or services that are actually available free of charge, or become aware of cyber scams that duplicate existing government services. Government websites are some of the most trusted and used resources for small businesses, and scammers are ready to...
For Ami Hackett, turning her ‘holiday job’ into a business launched her into the unknown, but keeping her business skills current helped her steer it through rough waters. Ami opened her self-named boat detailing and management business, Ami Marine, in Success in 2004 after an early career on the land in the wool industry. The marine business now...
If your business sells any kind of unpackaged, ready-to-eat foods, it’s important to keep your customers safe from food-borne illnesses. Here’s what you need to know about the new food safety management standard introduced in Australia – and what action you need to take. It’s not pleasant to imagine the consequences for your customers, business and...
Tendering is the process of creating a formal offer (or ‘bid’) to supply goods, services or works as requested by a government agency or private organisation. Procurement and tender specialist Celia Jordaan also sees tendering as an opportunity to work out what you do well in your business and use that to your competitive advantage. Through her...
Are you finding it hard to work out how much you should be charging for your services? One of the most common questions we’re asked by new business owners is how much should they be charging per hour for their services. There are a number of factors to consider when setting an hourly rate. Here are our top tips if you are running a service-based...
If you’re expecting a surge in business in the 2024-25 financial year that will boost your taxable income, now is the time to plan ahead to make sure you meet your obligations and maximise your cashflow. Take a look at your expected taxable income for the current financial year (2023-24) - that’s the assessable income for your business minus any...
Find out more about the ban on single use plastics and what you can do to get your business ready.
Confidently use Canva to create marketing collateral including a video, branded templates and a brochure that you can use to promote your business.
A new form of paid leave has been introduced to assist employees who are experiencing family and domestic violence. We outline the facts about the scheme and how it affects small business employers. What is family and domestic violence? According to 1800 Respect, domestic and family violence happens when one person in a relationship hurts another...
At this time of year, it’s common for businesses to take on extra staff to help them through the busy festive period. We asked our business adviser, Gudrun Gilles, for tips about hiring casual staff over the festive period. Here are Gudrun's top tips to help you make the most of hiring casual staff for your business. Tip #1: Be prepared Taking on a...
In today’s competitive markets, you can’t afford to lose sales through poor customer service. Wow your customers with our tips on how to keep them happy.
