The first round of changes to the Franchising Code of Conduct have now come into effect. Here’s your guide to what has changed and what this might mean for your small business. Across Australia there are more than 1,100 franchisors and 70,000 franchisees, with most of these being small businesses. If your small business operates as a franchise or...
Chris Topfer has always loved comic books, movies, tv shows and pop culture. In 2014, he turned that pastime into a full time business. Clarkson based Collector Zone! has grown over a decade into a hub for collectors, families and fans of all ages. Specialising in rare comics, vintage collectibles and pop culture merchandise, the store quickly...
Lou Corteen’s journey into the world of food manufacturing began with a simple compliment. “A friend raved about my green tomato chutney and told me I should sell it. I thought, ‘Yeah, OK, that’s what I’m going to do,” Lou recalls with a laugh. From that spark, Urban Forager was born, starting as a small venture at local farmers markets. Lou’s...
If your business sells any kind of unpackaged, ready-to-eat foods, it’s important to keep your customers safe from food-borne illnesses. Here’s what you need to know about the new food safety management standard introduced in Australia – and what action you need to take. It’s not pleasant to imagine the consequences for your customers, business and...
Tendering is the process of creating a formal offer (or ‘bid’) to supply goods, services or works as requested by a government agency or private organisation. Procurement and tender specialist Celia Jordaan also sees tendering as an opportunity to work out what you do well in your business and use that to your competitive advantage. Through her...
Are you finding it hard to work out how much you should be charging for your services? One of the most common questions we’re asked by new business owners is how much should they be charging per hour for their services. There are a number of factors to consider when setting an hourly rate. Here are our top tips if you are running a service-based...
If you’re expecting a surge in business in the 2024-25 financial year that will boost your taxable income, now is the time to plan ahead to make sure you meet your obligations and maximise your cashflow. Take a look at your expected taxable income for the current financial year (2023-24) - that’s the assessable income for your business minus any...
In today’s competitive markets, you can’t afford to lose sales through poor customer service. Wow your customers with our tips on how to keep them happy.
Find out more about the ban on single use plastics and what you can do to get your business ready.
You may be aware of the wise advice that to achieve the best outcomes, you should work on your business, not just in it. However, the reality is that some important but non-urgent tasks usually sink to the bottom of the to-do list. This includes maintaining an effective online presence - an essential part of a modern marketing approach. Overall...
Turning a hobby into a side hustle business can be a labour of love, but one business owner warns others to be careful of the ‘fine print’ of regulations if you are working from home. Empire Copper is owned and operated by husband and wife team Cam and Beth Hayes as a side hustle, while they still work full time in the sheet-metal industry and...
If you have a great idea for a new product, you’re at the start of an exciting but complex business journey. From developing your idea to testing demand in the market and finding the right manufacturer, here’s your guide to the steps involved in turning your idea into a new product available for sale. Step 1: Develop your idea Developing any new...