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smallbusiness.wa.gov.au

Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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329 results for "About the SBDC"
6 key terms to look for in construction contracts
22 September 2020
Blog
Small businesses in construction may feel pressured to quickly sign on the dotted line to secure work. But being unfamiliar with certain terms and clauses in contracts can lead to you working on unprofitable jobs or worse — paying out your client when things go wrong. Celia Jordaan, procurement consultant from Ichiban Commercial Consulting joined...
Why business owners need to embrace lifelong learning
20 September 2021
Blog
Business owners who constantly learn new skills will be the ones who adapt best in a changing environment
Producing beverages? New resources to navigate planning guidelines
24 December 2024
Blog
Are you considering producing beverages, such as craft beer or juices, as a business? The Western Australian Planning Commission has produced new guidance to help navigate land use planning considerations for beverage production in WA. We’ve put together a summary to help you. What is beverage production? The term beverage production covers...
Refreshing your digital marketing approach
21 August 2023
Blog
You may be aware of the wise advice that to achieve the best outcomes, you should work on your business, not just in it. However, the reality is that some important but non-urgent tasks usually sink to the bottom of the to-do list. This includes maintaining an effective online presence - an essential part of a modern marketing approach. Overall...
Are you an 'ABN contractor' or employee?
27 February 2023
Blog
There’s a fine line between being a business contractor with an Australian Business Number (ABN) and being an employee. If you’re a contractor with your own ABN, read these tips to help make sure you’re being treated fairly and meeting your obligations. In some industries, for example in the construction industry, it’s common for businesses to...
Managing refunds and replacements
2 December 2024
Blog
Having a clear refund and returns process can help you avoid being overwhelmed after the busy Christmas sales period. Here are some tips to help you get started.
Keeping your customers happy
18 January 2021
Blog
In today’s competitive markets, you can’t afford to lose sales through poor customer service. Wow your customers with our tips on how to keep them happy.
What can I do if someone copies my business?
23 January 2023
Blog
They say imitation is the sincerest form of flattery, but it certainly doesn’t feel that way when someone copies your business idea, product or artwork. So what protections do you have available to stop a copycat? There is nothing that can infuriate a business owner as much as noticing something they have come up with being used by another business...
Starting a food business in Western Australia
23 April 2025
Blog
Food based businesses are a popular pursuit for many aspiring business owners. While the process of starting a business is generally the same regardless of your industry, starting a food based business does involve some additional steps. Here is an overview of the additional steps you’ll need to follow to start a food based business. Tip: We...
Tips to spring clean your business
2 September 2019
Blog
With spring in the air, now is the time to take stock of your business and get organised before the busy festive season
How to calculate your hourly rate
20 August 2024
Blog
Are you finding it hard to work out how much you should be charging for your services? One of the most common questions we’re asked by new business owners is how much should they be charging per hour for their services. There are a number of factors to consider when setting an hourly rate. Here are our top tips if you are running a service-based...
Coping with inflation: Tips for your business
17 August 2022
Blog
If you’re one of the many small business owners across WA facing rising costs, uncertain economic conditions and the impact of inflation, you’re not alone. While you can’t control these factors, you can take action to help put your business in the strongest position possible. We asked one of our experienced business advisers, Brian Childs, for some...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Steps to starting a business
  • Essential business skills
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  • Licences and permits
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  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • Cyber security
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  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
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  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
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  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
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  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Subcontractor support
  • Report unfair business practice
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  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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