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Turn to us for free small business advice in Western Australia
Phone: 133 140
Email: info@smallbusiness.wa.gov.au
Website: www.smallbusiness.wa.gov.au

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319 results for "About the SBDC"
Meta shutdowns: What small businesses need to know
13 August 2025
Blog
Have you heard about small businesses having their Facebook and Instagram accounts wrongfully shut down, in some cases severely impacting their business? Here’s a look into what has happened and how you can help to protect your business from the impact of something similar. Many WA businesses rely on their Meta accounts (which include Facebook and...
Top tips for successful tender submissions
12 September 2022
Blog
Tendering is the process of creating a formal offer (or ‘bid’) to supply goods, services or works as requested by a government agency or private organisation. Procurement and tender specialist Celia Jordaan also sees tendering as an opportunity to work out what you do well in your business and use that to your competitive advantage. Through her...
Accolade for SBDC Small Business Friendly Approvals Program
14 December 2023
Blog
The SBDC’s Small Business Friendly Approvals Program has been awarded for its partnership approach at the recent Institute of Public Administration Australia (IPAA) WA Awards, taking out the silver category for Best Practice in Collaboration Across Government Agencies. The IPAA WA Achievement Awards recognise individual and organisational...
What does 2024 have in store for small business?
23 February 2024
Blog
A feature of my role as the Small Business Commissioner is that I am often asked about emerging issues in the small business landscape, particularly as each new year commences. While I sometimes wish for a clearer crystal ball, the benefit of having a network of peers across business and all levels of government, as well as having access to our in...
Product or service problem? Here's what to do
20 November 2024
Blog
Made a purchase for your business that doesn’t work? Here’s what to do. In small business every dollar counts, and making smart purchasing decisions is crucial to keeping your business running smoothly and profitably. However, even with the best intentions, problems can arise with products or services you've purchased. We outline how to address any...
Supply contracting: Is it right for your business?
7 September 2022
Blog
Supply contracting is common in a number of industries, particularly in the construction, information and communications technology, manufacturing, government and professional services sectors. We asked Lisa Legena, manager of our Advisory Services team, to share her top tips on the factors to consider before you agree to a supply contract...
Paying it forward one cup at a time
31 May 2024
Blog
The simple act of gifting a coffee to a stranger has led to a legacy of almost 10,000 coffees being bought by thoughtful patrons at a central Perth espresso bar. Game City Espresso is a coffee shop with a difference, combining a great brew with nostalgic arcade games, all while creating a goodwill legacy. Owner Dharmesh Patel explains, “When people...
Unleashing Western Australians' enterprising business spirit
30 June 2023
Blog
I am proud to launch our SBDC Strategic Plan 2023-26, which is guided by our new purpose statement: Unleashing Western Australians' enterprising business spirit. The aspiration behind this statement speaks to the core of our agency's vision for a strong and enterprising small business sector in Western Australia and the impact we strive to make and...
Indigenous business honours culture
27 October 2024
Blog
Doing your homework before you chose to register your business is sound advice for new enterprises according to business owner Sharon Todd, the founder of a funeral company specialising in traditional Aboriginal funeral services. Towards the Dreaming is a 100 per cent Indigenous owned and managed funeral service founded by Sharon in 2021 to fill an...
What to do if you’re struggling to pay rent
9 June 2022
Blog
Many small businesses are facing challenges because of increased costs, the ongoing impacts of COVID-19 and other economic factors. You might be one of many business owners who negotiated rent relief to manage the impact of the pandemic, now facing the prospect of paying back your deferred rent on top of meeting your ongoing rent and other business...
What can I do if someone copies my business?
23 January 2023
Blog
They say imitation is the sincerest form of flattery, but it certainly doesn’t feel that way when someone copies your business idea, product or artwork. So what protections do you have available to stop a copycat? There is nothing that can infuriate a business owner as much as noticing something they have come up with being used by another business...
Brewing up success at Leaf Bean Machine
19 September 2023
Blog
Family-owned and operated business, Leaf Bean Machine, has spent more than a decade taking their love of a good brew to the next level by focussing on being more than just a coffee roaster. Fleur and Brad Cassidy, the husband and wife team behind Leaf Bean Machine, created a three pronged product focus which gave rise to its trading name. They...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
  • Essential business skills
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  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • Cyber security
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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