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Turn to us for free small business advice in Western Australia
Phone: 133 140
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Website: www.smallbusiness.wa.gov.au

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319 results for "About the SBDC"
Focus on the details for smooth sailing
29 September 2023
Blog
For Ami Hackett, turning her ‘holiday job’ into a business launched her into the unknown, but keeping her business skills current helped her steer it through rough waters. Ami opened her self-named boat detailing and management business, Ami Marine, in Success in 2004 after an early career on the land in the wool industry. The marine business now...
The business of relaxation: Lessons from a float pod
24 October 2022
Blog
There’s no such thing as a stress-free business, as Narelle and Andrew Anderson know. Even the kind of business designed to help people de-stress can present a range of challenges – but it’s worth remembering that help is always available. Narelle and Andrew Anderson’s business The Life Spring operates across two locations. They have three float...
The side hustle formed from metal
12 January 2024
Blog
Turning a hobby into a side hustle business can be a labour of love, but one business owner warns others to be careful of the ‘fine print’ of regulations if you are working from home. Empire Copper is owned and operated by husband and wife team Cam and Beth Hayes as a side hustle, while they still work full time in the sheet-metal industry and...
Sewing success in the fabric of Perth
2 May 2024
Blog
A passion for sewing and lessons from her dressmaker mother motivated Fiona Larkins to move from retail management to running her own clothing alteration business at the tender age of 24. In 2024, her city-based business is celebrating 30 years, and still going strong. Location, location, location Armed with a can-do attitude, Fiona identified a...
From farmers markets to supermarkets: the Urban Forager journey
3 October 2024
Blog
Lou Corteen’s journey into the world of food manufacturing began with a simple compliment. “A friend raved about my green tomato chutney and told me I should sell it. I thought, ‘Yeah, OK, that’s what I’m going to do,” Lou recalls with a laugh. From that spark, Urban Forager was born, starting as a small venture at local farmers markets. Lou’s...
High pressure sales tactics – and how to handle them
29 May 2024
Blog
A false sense of urgency, manipulative tactics or any kind of aggression should be red flags when someone is trying to sell you something. Learn more about high pressure sales tactics and how you can avoid issues within your small business. Some sales training can involve not taking “no” for an answer, overcoming all objections or creating a sense...
Putting values at the heart of business
27 October 2023
Blog
Reaching out to the SBDC for advice was the key to helping Elizabeth Lang from Diversity Focus make the right decisions during her business journey. Diversity Focus is a research, consultancy and training business that was established in 2017, inspired by the vision to create a more equitable and inclusive world. Founder Elizabeth Lang said that...
The benefits of benchmarking your businesses
12 August 2025
Blog
Business benchmarking is the process of comparing your business’s performance, processes, or products against your competitors or industry standards. Whether you have a new or firmly established small business, here’s why benchmarking is worth introducing if it’s not already part of your business management practices. You’ve probably heard the...
Coffee with the best bouquet
8 December 2023
Blog
Market research is essential for anyone looking to go into business, according to East Victoria Park business owner Shellie Attwood. “Don't just open something without looking around in the neighbourhood to see what is already there,” she advised. Shellie is the owner of Greenbunch, a florist, café and plant store along the popular hospitality...
The image of success: Lessons from buying an established business
26 October 2022
Blog
Buying an established business can represent a huge challenge – and a huge opportunity. Dr Vanessa Atienza-Hipolito bought a long-standing health business eight years ago and has discovered there is always more to learn. While many business stories begin as an idea that sparks a start-up, small business success stories can take other forms too. In...
The know-how to grow an events business
13 March 2024
Blog
Owning a small business is like having a child that doesn’t sleep, according to Tamara Cook, owner of events management agency, Known Associates Events. “Of course, it’s extremely joyful but it’s also all-consuming and always in the back of your mind,” said Tamara. Freedom of running own business Tamara founded Known Associates in 2007. The...
Consistency and authenticity pay off for Hills Massage
6 October 2023
Blog
Being authentic and true to oneself has been Michelle Rimmer’s mantra since the launch of her business, Hills Massage, 20 years ago. Reflecting on her business journey, Michelle said she would tell the younger version of herself that consistency is the key to success. “You have to be consistent in the quality of your or product, your communication...

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Acknowledgement of Country

The Government of Western Australia acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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  • Starting and growing
  • Steps to starting a business
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  • Business names
  • Buying a business
  • Franchising
  • Tenders
  • Importing
  • Exporting
  • back
  • Marketing
  • 8 steps to marketing your business
  • Marketing and promotion strategies
  • Market research
  • Digital marketing
  • back
  • Business premises
  • Types of business premises
  • Understanding commercial leases
  • Negotiating a lease
  • Commercial Tenancy Act
  • Resolving leasing problems
  • Ending a lease
  • back
  • Finance
  • Processes and procedures
  • Business finance and loans
  • Financial planning documents
  • Providing credit to customers
  • Tax requirements
  • Tax reporting requirements
  • Tax deductions and concessions
  • Business grants
  • Debt recovery
  • back
  • Legal and risk
  • Legal responsibilities
  • Competition and consumer law
  • Contracts and agreements
  • Hiring a lawyer
  • Intellectual property
  • Insurance
  • Risk management
  • Cyber security
  • back
  • People
  • Industrial relations systems
  • Types of employment
  • Employer obligations
  • Recruiting and managing staff
  • Ending employment
  • Managing stress and anxiety
  • back
  • Dispute resolution
  • Avoiding disputes
  • Handling customer complaints
  • Writing a letter of demand
  • Resolving a dispute
  • Types of disputes we can help with
  • back
  • Exiting a business
  • Essential exiting tasks
  • Closing a business
  • Selling a business
  • Selling a franchise
  • Succession planning
  • back
  • Business advisory
  • Business advisory service
  • Regional support
  • Dispute resolution service
  • Subcontractor support
  • Report unfair business practice
  • back
  • Regional support
  • Great Southern
  • Mid West and Gascoyne
  • East Kimberley
  • West Kimberley
  • Goldfields
  • Wheatbelt
  • Pilbara
  • Esperance
  • Peel
  • South West
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