Resolving a dispute
Content page

Explains the key steps you can follow to handle a business dispute while also protecting your business relationships at the same time.

Dispute resolution service
Content page

Find out more about the SBDC's dispute resolution service that can help you resolve a problem with another business or a government department.

Avoiding disputes
Content page

Practical tips to help you avoid a business dispute. This includes confirming details in writing, developing good communication and relationships and knowing your legal obligations.

How to manage a business dispute
Content page

An essential part of being a small business owner is understanding how to best deal with problems. Many issues can be handled using common sense, however small problems can sometimes escalate into disputes.

Handling customer complaints
Content page

Outlines a complaint handling procedure that you can adopt in your business to help you deal with complains consistently. 

Information for service providers
Content page

A summary of Small Business Growth Grants program information for service providers that may be asked to provide a quote by a grant applicant.

Tax requirements
Content page

Overview of the most common tax registrations needed by small business owners as well as the different tax obligations such as payroll tax, pay as you go installments and more.

Frequently asked questions
Content page

Frequently asked questions about the Small Business Growth Grants program.

Avoid future headaches by making dispute resolution plans today
3 June 2025
Blog
Do you have a plan for managing disputes that may arise in business? If not, we explain why it’s worth considering and how to get started. Whether it’s an issue with invoicing, a potentially problematic customer, a dispute with your business partner, or a conflict about a tenancy agreement, managing disputes in your business can be stressful...
Factors to consider before taking a business dispute to court
23 July 2025
Blog
'See you in court' might be an easy way to resolve disputes in your favourite legal series – but the reality of legal proceedings is much more complicated, expensive and potentially stressful for small business owners. Whether you’re handling a dispute with another business, your landlord, or an individual or organisation, it’s always worth...
Common business disputes and how to handle them
26 March 2024
Blog
If your business is involved in some kind of a dispute, you’re not alone – and help is available. Here are some of the most common disputes in small business, followed by what you can do about them. Contractual disputes A common example of a contractual dispute is when you may have paid upfront for services that you haven’t yet received, such as a...
How to make good at the end of your commercial lease
20 June 2022
Blog
There can often be confusion and disputes when you’re exiting a commercial lease and need to meet a number of ‘make good’ obligations. The make good clause in your lease will outline the condition the building must be in when the lease comes to an end. Here is a summary of the top make good obligations that most often lead to a dispute, and some...